What are the responsibilities and job description for the Customer Relations Specialist position at Country Roads Equipment?
Join One of Western Kentucky's Fastest Growing Powersports Dealerships!
Country Roads Powersports & Marine is seeking a friendly, energetic, and dependable Customer Relations Specialist to become the first impression of our dealership.
This position is much more than answering phones. We're looking for someone who enjoys helping customers, staying organized, keeping our dealership looking its best, and supporting every department as part of a team.
If you're someone who enjoys variety, takes pride in your work, and wants to be part of a positive, fast-paced environment, we'd love to hear from you.
Responsibilities
As our Customer Relations Specialist, you will:
- Professionally greet customers as they enter the dealership.
- Answer and direct incoming telephone calls.
- Assist customers with general questions and direct them to the appropriate department.
- Process customer payments.
- Prepare daily banking deposits and perform local errands when needed.
- Assist with filing, scanning, data entry, and administrative support.
- Help maintain an organized front office.
- Keep the showroom, customer waiting area, restrooms, and refreshment area clean and well-stocked.
- Stock vending machines and customer beverage areas.
- Assist with dealership events and promotions.
- Support Sales, Parts, Service, and Management as business needs require.
- Perform other duties assigned by management.
We're Looking For Someone Who:
- Has an outstanding attitude.
- Enjoys helping customers.
- Is dependable and punctual.
- Is organized and detail-oriented.
- Can multitask in a fast-paced environment.
- Communicates professionally with customers and coworkers.
- Works well as part of a team.
- Accepts coaching and direction positively.
- Is willing to help wherever needed.
- Takes pride in maintaining a clean and professional workplace.
This position is ideal for someone who enjoys variety and being part of a team. No two days are exactly alike, and successful candidates are willing to assist wherever needed to provide an exceptional customer experience.
Qualifications
Preferred but not required:
- Customer service experience
- Reception or administrative experience
- Cash handling experience
- Microsoft Office experience
- Valid driver's license with clean driving record
Why Work at Country Roads?
- Competitive hourly pay based on experience
- Opportunities for advancement
- Paid vacation
- Paid holidays
- Employee discounts
- 401(k) with company match
- Friendly, family-oriented work environment
- Work with some of the industry's leading brands, including Polaris, Can-Am, Bobcat, CFMOTO, Lowe Boats, Hustler Turf, Exmark, and more.
Schedule
Tuesday–Fri: 8:30A-5:30P Saturday: 8:30A-3:00P
Closed Sundays & Mondays
Job Type: Full-time
Pay: $14.00 - $17.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Vision insurance
Application Question(s):
- This position includes customer service, administrative work, local errands, and helping maintain a clean, organized dealership. Are you comfortable performing all of these responsibilities as part of your daily job?
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- Greenville, KY 42345 (Required)
Work Location: In person
Salary : $14 - $17