What are the responsibilities and job description for the Housing Coordinator position at Country Manor?
About Pinecrest of Country Manor
Pinecrest of Country Manor in Brainerd is an exciting expansion of our long-standing commitment to providing exceptional care and services. This new community offers an opportunity to be part of something special - building a culture, developing a team, and creating an environment where both residents and employees thrive.
At Country Manor, our mission is to enrich the quality of life for the individuals and families we serve by providing superior health care and services. Nursing Services is dedicated to enriching lives through innovative programming, quality care, and a culture that supports the spirit, mind, and body.
JOB SUMMARY
The Pinecrest Housing Coordinator is responsible for resident satisfaction, excellent service quality and daily operations. This individual will assist residents and their families with questions/concerns, tours, orientations, and help to determine the most desired housing community based on their unique set of wants and needs. This includes maintaining excellent communication and quality customer service skills with the residents, the residents’ families, and Pinecrest of Country Manor staff. The Pinecrest Coordinator is responsible for volunteer program development and supervision, activities, socials, and special events.
MISSION STATEMENT
The mission of Country Manor is to enrich the quality of life for the individuals and families we serve by providing superior health care and services.
VISION STATEMENT
Our vision is to perpetuate our quality of life/service to outside community who have not yet experienced our mission.
QUALIFICATIONS
- Continually meet requirements as defined by Minnesota Statute 144D.10 Manager Requirements. If applicant does not currently meet said requirements, applicant will agree to obtain this status within six month of hire.
- Post HS degree along with experience working directly with geriatric population.
- Genuine interest and willingness to work closely with the residents in an effort to make each resident’s life more satisfying and meaningful. Must be able to assess and understand their needs.
- Ability to display a great deal of patience, consideration and tact when dealing with residents, resident’s family members, visitors, and community members.
- Ability to work independently and use judgment when making decisions.
- Ability to professionally and effectively read, write and communicate in English, while maintaining confidentiality.
- Must have excellent organizational, time management skills and demonstrated computer skills.
- Proficient mathematical skills, including addition, subtraction, multiplication, division, and 10-key calculation.
RESPONSIBILITIES
- Help to maintain a high standard of resident satisfaction through a creative and social activity program. Show initiative by finding and sharing new and innovative ways to grow and expand the program activities.
- Must exercise discretion and use conflict resolution when responding to resident and family concerns.
- Facilitate tours for prospective residents as needed.
- Assist with orientation process for new residents and families.
- Establish programs for residents based on individual needs. Organize and assist with group and individual activities. Monitor attendance and participation.
- Facilitate decorating of designated areas i.e. seasonal and various approved themes.
- Assist with resident meetings. Encourage involvement from all residents. Communicate issues and concerns raised to the Executive Director, Pinecrest of Country Manor.
- Assist in monitoring change of status in residents and communicate issues of concern to the RN Case Manager. Maintain effective relationships with the Home Care staff.
- Lead and manage the volunteer program through recruitment, orientation, and scheduling of volunteers for various programs within the Campus.
- Create a monthly newsletter and calendar of events for residents and family members.
- Serve as a back-up for the functions of monthly billings, accounts receivables, deposits, and leases.
- Maintain positive working relationships with other departments.
- Administrative on-call rotation every other week.
- Support the Mission and Vision Statements of Pinecrest of Country Manor.
- Other duties as delegated by the Executive Director, Pinecrest of Country Manor.
Benefits Overview
Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related reasons.
Health & Wellness
- Medical, Dental, and Vision Insurance
- Paid Time Off and Earned Sick and Safe Time (ESST)
- FSA/HSA with employer contribution
- Dependent Care Flexible Spending Account (DCFSA)
- Life Insurance
- Long-Term Disability Insurance
- Voluntary pre-tax benefits, including Accident Insurance, Cancer Insurance, and Hospital Confinement Insurance
- Voluntary after-tax benefits, including Short-Term Disability Insurance, Critical Illness Insurance, Term Life Insurance, and Whole Life Insurance
- 401(k) program with an employer match of up to 4%
- Employee Assistance Program (EAP) – a free, confidential program offering resources for mental and emotional well-being, legal services, financial wellness consultations, and more
- Please note that some benefits are available only for employees working 60 hours or more per pay period.
A Culture of Appreciation
- Longevity bonuses
- Year-end appreciation gifts and routine wage increases
- Annual Staff Appreciation Week featuring large prizes, a grand celebration, and more
- Consistent recognition efforts throughout the year
- Excellent advancement opportunities across more than 20 unique departments
Our first correspondence may come via email. Please keep an eye on your inbox for updates.
Equal Employment Opportunity
Country Manor is an Equal Opportunity Employer and is committed to fostering a diverse and inclusive workplace. Employment decisions are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law.
Country Manor provides reasonable accommodations to qualified individuals with disabilities and protected veterans in accordance with applicable laws.
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Pinecrest of Country Manor
9040 Country Manor Way
Brainerd, MN 56401
https://www.pinecrestofcountrymanor.org/
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