What are the responsibilities and job description for the Retail Lumber Sales Associate position at Country Lumber?
Job description
Country Lumber is a full-service lumber yard and home center. We’re a Hardware store that features, Benjamin Moore paint, Marvin Windows and Doors, a large kitchen design center, a custom millwork shop and one of New England's largest Azek decking displays. We are contractor and DIY friendly.
Job Responsibilities:
We are a dynamic, growth-oriented company that offers exciting career opportunities, believes in selling value, and does whatever it takes for our customers. Our employees are ambitious, bright, hardworking, passionate, and have a strong desire to grow both professionally and personally.
- Saturday's are required
Job Description:
- Proactively assist customers in solving problems.
- Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
- Possess a friendly outgoing demeanor; work well with customers as well as associates.
- Ensure all pages and calls are answered promptly, courteously and effectively.
- Forward any customer complaint that cannot be handled to a member of management.
- Possess strong product knowledge and knowledge of store layout and location of products.
- Assist in creating a positive, professional and safe work environment.
- Assist with receiving, checking in and stocking of merchandise throughout the store.
- Assist with maintaining back stock levels.
- Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area.
- Assist with providing a clean and orderly sales floor, including end caps and ad merchandise.
- Assist with merchandise resets through the store.
- Operate forklift with proper training.
- Be professional in appearance and actions.
- Perform all other duties as assigned.
Qualifications:
- Ability to lift up to 50lbs.
- Forklift Experience (Preferred).
- Customer Service.
- Problem Solving.
- Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time.
- Communication skills.
- Able to prioritize and execute multiple tasks.
Job Type: Full-time
Pay: $20.00 - $60.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience:
- Hardware Store: 2 years (Preferred)
- Customer service: 1 year (Preferred)
License/Certification:
- Forklift Certification (Preferred)
Work Location: In person
Salary : $20 - $60