Server/ Dining Room Shift Leader

Overview
Join our dynamic team as a Server/Dining Room Shift Leader and take charge of delivering exceptional dining experiences in a lively, fast-paced environment. This role combines leadership, customer service excellence, and culinary knowledge to ensure smooth operations during your shift. As a vital part of our restaurant management team, you will oversee daily service activities, support staff training, and uphold high standards of food safety and hospitality. If you thrive in energetic settings and have a passion for food and team leadership, this is the perfect opportunity to grow your career in the food industry.

Responsibilities

• Lead and supervise dining room staff during your shift, ensuring efficient service and excellent customer interactions
• Oversee food preparation, presentation, and quality control to meet restaurant standards
• Manage POS systems for order processing, cash handling, and transaction accuracy
• Assist with inventory control, food ordering, and stock management to maintain optimal supplies
• Train new team members on food handling, customer service protocols, and restaurant policies
• Ensure compliance with food safety regulations and sanitation standards across all areas of service
• Support kitchen management by coordinating between front-of-house and kitchen staff to ensure seamless operations
• Handle guest inquiries or complaints promptly to maintain high levels of customer satisfaction

Qualifications

• Proven experience in food service management or supervisory roles within quick service & fast food restaurants or casual dining environments
• Strong knowledge of POS systems such as Aloha POS and Micros POS; cash handling experience required
• Demonstrated skills in food preparation, cooking, and food safety practices
• Experience with inventory control, food management, and kitchen operations
• Excellent leadership abilities with prior staff training and team management experience
• Background in hospitality management or restaurant management preferred
• Ability to multitask efficiently in a fast-paced setting while maintaining attention to detail
• Exceptional customer service skills with a friendly, professional demeanor
• Knowledge of culinary techniques, catering operations, or banquet experience is a plus
• Flexibility to work various shifts including evenings, weekends, and holidays

This role offers an exciting opportunity to lead a vibrant team while honing your skills across all facets of restaurant operations. We are committed to fostering growth through comprehensive training & development programs that empower our leaders. Join us if you're ready to make a positive impact in the food industry!

Full time 5 days a week Tuesday through Saturday. 1pm to close. Pay is not set, and you also get tips!

Pay: From $5.50 per hour

Benefits:

• Employee discount
• Paid training

Work Location: In person

Salary : $6