What are the responsibilities and job description for the Night Auditor position at Country Inns & Suites-King George, VA?
Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests, ensuring accuracy of information
- Answer phone calls and respond to guest inquiries
- Provide information about hotel facilities, services, and local attractions
- Handle guest requests and complaints promptly and efficiently
- Process payments and maintain accurate records
- Perform night audit duties as needed
- Maintain a clean and organized front desk/lobby common area
Skills:
- Excellent customer service skills with a friendly and approachable demeanor
- Strong communication skills, both verbal and written
- Proficiency in multiple languages is a plus
- Knowledge of hotel management systems and phone systems
- Attention to detail and ability to multitask in a fast-paced environment
- Ability to handle difficult situations with professionalism and composure
- Strong problem-solving skills and ability to think on your feet
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.
Pay: $14.25 - $14.50 per hour
People with a criminal record are encouraged to apply
Experience:
- Choice Advantage: 1 year (Preferred)
Work Location: In person
Salary : $14 - $15