Night Auditor 11PM-7AM

Job Title: Night Auditor

Department: Front desk

Reports To: Front Office Manager / General Manager

Job Summary:

The Night Auditor is responsible for balancing and auditing the day's financial transactions, reconciling accounts, preparing reports, and providing front desk services to guests during overnight hours. This role ensures that all hotel operations run smoothly during the night and that accurate records are kept for financial accountability. Continuing laundry and setting up breakfast.

Key Responsibilities:Front Desk Duties:

• Greet and assist guests with check-in, check-out, and inquiries.
• Answer phone calls and respond to emails in a professional manner.
• Handle guest complaints or concerns with empathy and efficiency.
• Monitor the lobby and premises for safety or security issues.
• Assist with reservations and cancellations.
• Laundry
• setting up breakfast

Night Audit Responsibilities:

• Reconcile and balance all revenue and payment transactions.
• Verify all folios, postings, and adjustments for accuracy.
• Close the business day and roll over systems to the next day.
• Prepare and distribute daily financial reports to management.
• Audit credit card transactions, and room charges.

Other Duties:

• Perform regular security checks and ensure hotel safety protocols are followed.
• Prepare morning reports for housekeeping and management.
• Ensure the lobby and front desk area are clean and organized.
• Assist with setting up breakfast or early morning amenities if required.
• Follow hotel policies and procedures at all times.
• Finsih laundry from the day.

Qualifications:

• High school diploma or equivalent.
• Previous hotel front desk or night audit experience preferred.
• Proficiency in hotel management software Choice Advantage.
• Excellent communication and customer service skills.
• Ability to work independently and handle emergencies.
• Must be able to work overnight shifts, weekends, and holidays.

Physical Requirements:

• Stand or walk for long periods.
• Lift up to 25 lbs occasionally.
• Use of computer and office equipment for extended periods.

Job Type: Part-time

Pay: $ $16.50 per hour

Expected hours: 32 per week

People with a criminal record are encouraged to apply

Work Location: In person

Salary : $36,000 - $72,000