What are the responsibilities and job description for the Hotel Front Desk Attendant position at Country Inn & Suites Springfield?
Front Desk Associate – Country Inn & Suites (Springfield)
Love meeting new people and being the first friendly face guests see? Join our team at Country Inn & Suites in Springfield and help create a great guest experience from check‑in to check‑out.
What We’re Looking For
- Friendly, professional, and guest‑focused attitude
- Strong multitasking and attention to detail
- Comfortable with basic computer tasks and simple math
- Able to work independently and manage time well
- Customer service experience is a plus, but not required
- Greet guests and provide friendly, professional service at the front desk
- Handle check-ins, check-outs, reservations, and payments accurately
- Answer phones and assist guests following brand standards
- Maintain accurate guest accounts and follow cash‑handling procedures
- Promote hotel services to maximize occupancy and guest satisfaction
- Keep the lobby and front desk area clean and organized and performs laundry duties as needed.
- Act as Manager on Duty when management is not on site
- Follow safety and security procedures and report issues as needed
Pay and Benefits:
- 15.00/hour bonus eligibility
- Flexible hours
- Annual performance-based increases
- Hotel discounts
- Vacation pay 401(k)
- Benefits for regular full-time associates after eligibility requirements have been met
Other opportunities are available. Apply today!
Candidates offered employment must submit to a background check and drug test.
We are an E-Verify participating employer.
EOE M/F/Vet/Disability
Behaviors
Preferred- Enthusiastic: Shows intense and eager enjoyment and interest
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.