What are the responsibilities and job description for the Front Desk Agent position at Country Inn & Suites Kenosha - Pleasant Prairie?
Job Summary
We are seeking a dedicated and professional Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our clients, providing exceptional customer service and administrative support. This role requires strong communication skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment.
Duties
- Greet and welcome guests as they arrive, ensuring a positive first impression.
- Manage phone systems, directing calls and taking messages as necessary.
- Perform data entry tasks accurately, maintaining up-to-date records in our computerized systems.
- Assist with clerical duties such as filing, scheduling appointments, and managing correspondence.
- Handle inquiries and provide information regarding services offered.
- Ensure the front desk area is organized and presentable at all times.
- Collaborate with other staff members to ensure smooth operations throughout the facility.
- Maintain confidentiality of sensitive information in accordance with company policies.
Qualifications
- Proficiency in Google Suite and other office software is preferred.
- Bilingual candidates are highly encouraged to apply, as this will enhance communication with a diverse clientele.
- Previous experience as a receptionist or in a similar role is advantageous.
- Strong time management skills with the ability to prioritize tasks effectively.
- Excellent computer literacy and familiarity with data entry processes.
- Experience with phone systems and basic clerical functions is essential.
- A friendly demeanor and strong interpersonal skills are crucial for providing outstanding customer service.
Join our team as a Front Desk Agent and contribute to creating a welcoming environment for our clients while developing your professional skills in an engaging workplace!
Job Types: Full-time, Part-time
Pay: $13.50 - $15.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- Employee discount
Work Location: In person
Salary : $14 - $15