What are the responsibilities and job description for the Experienced Front Desk Agent position at Country Inn & Suites by Radisson?
We have a full time Front desk position available for an individual with a positive and progressive attuited and long-term employment. Experience in the industry is required, any competitive brand is acceptable. PMS used in property is Opera.
Compensations is based on experience.
Qualifications:
- Minimum 6 months of hotel front desk experience
- Excellent verbal communication skills
- Availability to work shifts, including evenings, weekends and holidays
- Ability to multi - task
- Ability to solve guest issues in a friendly and timely fashion
- Friendly and welcoming demeanor
Duties & Responsibilities:
- Manage online, phone and in-person room reservations
- Welcome guests, check them in, distribute room keys and explain the hotel’s amenities
- Take payment from customers & check out guests
- Respond to guests’ issues and complaints in a friendly, timely manner
- Explain local amenities and attractions to guests
- Work with other staff members to ensure that all guest rooms meet hotel standards and accommodate any special client needs.
We are a Country inn & Suites with 78 rooms. Easy to work with General Manager & Ownership and positive team environment.
Property is located - 1025 Peiffer's Lane Harrisburg 17109. Direct applications can be Emailed to Blue Pande - Bhavesh.pande@countryinnamericas.com
