What are the responsibilities and job description for the Front Desk Agent position at Country inn and suites, Wilmington NC?
Job Summary
We are seeking a Front Desk Agent to join our team. The ideal candidate will be responsible for providing exceptional customer service and administrative support at the front desk. Multilingual abilities are preferred but not required
Duties
- Greet and welcome guests in a professional and friendly manner
- Answer phone calls and redirect them as necessary
- Maintain an organized front desk area
- Assist with clerical and administrative duties as needed
- Demonstrate excellent phone etiquette when interacting with customers
Requirements
- Proficient in computerized systems for data entry tasks
- Hotel experience
- Strong organizational skills to manage front desk responsibilities effectively
- Prior experience in an office or administrative role is advantageous
- Excellent phone etiquette and communication skills
- Multilingual abilities are preferred but not required
Job Types: Full-time, Part-time
Pay: $14.00 - $15.00 per hour
Expected hours: 40 per week
Work Location: In person
Salary : $14 - $15