What are the responsibilities and job description for the Dual Sr. Sales Manager position at Country Club Lodging, LLC?
Description
Position Overview:
At The Cascade Hotel, Kansas City – a Tribute Portfolio, we’re on the hunt for a strategic, energetic, and innovative Senior Group Sales Manager to join our creative team. In this role, you’ll proactively drive large group sales and navigate complex opportunities with flair, turning every challenge into a chance for growth. If you have a knack for building lasting relationships, sealing big deals, and injecting creativity into sales, this position is your stage.
Responsibilities:
Understanding Market Opportunities & Driving Revenue:
· Target accounts, markets, and segments with proactive enthusiasm and a focus on account saturation.
· Partner with counterparts to manage business opportunities effectively, ensuring every deal is optimized for success.
· Respond to and manage large, complex opportunities with a creative twist, aligning customer profiles with the right product.
· Identify, qualify, and solicit new business to achieve both personal and property revenue goals.
· Develop innovative sales plans and strategies, using your negotiating skills and creative selling abilities to close on business.
· Maximize revenue by upselling packages and closing the best opportunities based on market conditions and property needs.
Building Successful Relationships:
· Cultivate and strengthen relationships with both new and existing customers through engaging sales calls, entertaining events, FAM trips, and trade shows.
· Develop strong ties within the community to expand our customer base and create future opportunities.
· Provide outstanding customer sales service that grows our share of each account, ensuring every interaction is memorable.
· Manage and nurture relationships with key internal and external stakeholders.
Additional Responsibilities:
· Utilize our intranet for resources, templates, and vital sales information.
· Participate in site visits to ensure seamless service delivery and maintain brand standards.
· Develop and facilitate the execution of contracts as required.
· Support the operational aspects of booked business, including proposals, contracts, and customer correspondence.
· Uphold the brand’s Customer Service Standards and the property’s Brand Standards throughout the sales process.
Qualifications:
Required:
· Education and Experience: 2-year degree in Business Administration, Marketing, Hotel & Restaurant Management (or related field) with 5 years’ experience in sales/marketing; OR a 4-year bachelor’s degree with 3 years’ relevant experience.
· Proven track record in handling complex, high-revenue business opportunities.
· Exceptional negotiating skills, creative selling abilities, and a flair for strategic thinking.
· A dynamic, results-driven professional with outstanding interpersonal and communication skills.
· A true team player who thrives in a collaborative, high-energy environment.
Preferred:
· Experience managing complex group sales portfolios in full-service hotels.
· Expertise with Marriott systems (CI/TY, LightSpeed, Power of M) and multi-property account management
· Strong market awareness and a creative approach to solving challenges.
What We Offer:
· A vibrant, inclusive work environment where creativity, innovation, and teamwork are celebrated every day.
· Opportunities for professional growth and ongoing learning.
· A culture that prizes fun, collaboration, and the collective success of our team.
· Competitive compensation and benefits that recognize your hard work and commitment.
Join our team at The Cascade Hotel and be part of a community where every day offers a chance to create something amazing!
The Cascade Hotel, part of Marriott’s Tribute Portfolio, is a destination where art, culture, and hospitality merge. Nestled in Kansas City’s iconic Country Club Plaza, we offer a refined experience that blends elegance, innovation, and Midwestern charm.
Job Type: Full-time – In Person
Benefits:
· Employee Discounts
· Dental insurance
· Health insurance
· Vision Insurance
· Paid Time Off
Schedule:
· Day shift
· Evening shift
· Weekends as needed
· Holidays as needed