Medical Director, Clinical Quality & Training

Reports to: VP, Care Delivery,

Clinical Commitment: 50% Clinical / 50% Administrative

About The Role

Counsel Health is seeking a Medical Director, Clinical Quality & Training to serve as the clinical standard-bearer and architect of our provider workforce. This role is designed for a practicing physician leader with deep expertise in Longevity Medicine who thrives at the intersection of direct patient care and clinical operations. Reporting to the VP of Care Delivery, you will lead the "Counsel Standard" of excellence, ensuring our clinical team is the most well-trained and consistent in the industry.

You will operate in a "Player-Coach" capacity, maintaining a 50% clinical load while dedicating the remainder of your time to workforce management, protocol development, and clinician mentorship. This role is critical to our scale; you will own the end-to-end clinician lifecycle—from creating the digital library of onboarding videos and authoring evidence-based protocols to personally mentoring every new hire through their first 90 days.

As a data-driven clinical leader, you are responsible for defining and monitoring quality rubrics that translate complex patient interactions into measurable performance data. You will help ensure that as Counsel grows, our clinical quality remains uncompromising.

What You'll Do

• Direct Clinical Practice (50%): Maintain a high-volume clinical load, modeling elite patient communication and clinical reasoning in both Acute Care and Longevity pathways.
• Protocol & Pathway Architecture: Author, update, and maintain our clinical guidelines creating rigorous guidelines for longevity, lifestyle, and acute care workflows.
• Digital Training Ownership: Record video content "How-To's", build and maintain a scalable library of onboarding videos and multimedia training materials to ensure consistent clinician education.
• Clinician Onboarding & Mentorship: Personally lead the clinical training for individual hires and act as the primary mentor during their First 90 Days, providing intensive 1:1 coaching and performance reviews.
• Quality Review & Auditing: Lead in systematic peer reviews and interaction grading to ensure high quality and consistent care.
• Workforce Management: Monitor clinician performance at 30/60/90-day milestones to ensure clinicians are
  
  

What You’ll Bring

• MD or DO degree with an active, unrestricted medical license and Board Certification in Family Medicine (FM) or Internal Medicine (IM); high-performing Emergency Medicine (EM) candidates with a longevity focus will be considered.
• Longevity Expertise (Required): Demonstrated clinical focus or specialized experience in longevity medicine, health-span optimization, and proactive biomarker management.
• 5 years of professional experience; with a strong background in direct patient care and experience leading clinical quality, training, or medical education initiatives.
• Instructional Design Savvy: Ability to create engaging digital educational content (video/multimedia) to train a distributed workforce.
• Analytical Problem Solver: Proficiency in distilling complex clinical data into actionable insights and operational improvements.
• Motivation to build in ambiguity: You are energized by a fast-paced, early-stage environment and are comfortable moving between direct patient care and the high-level strategy of clinical operations.
  
  

Requirements

• Board certification or board eligibility in Emergency Medicine, Internal Medicine or Family Medicine, with an active medical license (multi-state preferred)
• Expertise in clinical evidence and literature review, with a track record of published peer-reviewed research
• Bonus if you:
• Are fluent in Spanish
• Have experience delivering virtual or asynchronous care
  

You’re a good fit if

• You’re a role model clinician who enjoys helping patients solve problems, whether those problems are clinical, social or logistical.
• You are a self-motivated, creative doer who takes ownership of broad initiatives and drives them to completion, navigating ambiguity with ease
• You have strong analytical skills and have published peer-reviewed research.
• You thrive on working alongside exceptional teammates and derive energy from collaborative environments
  
  

Location for this role:

East Coast - remote

What We Offer

• Impact: Be at the forefront of AI-augmented care delivery, tackling some of the most ambitious challenges in healthcare.
• Growth: Professional development and leadership opportunities within a rapidly expanding tech-enabled care delivery organization.
• Exposure: Gain hands-on experience in scaling a fast-growing healthcare technology company and directly interface with executives at the world’s leading healthcare organizations.
• Practice Diversification & Flexibility: Remote, flexible work schedule that incorporates both clinical and non-clinical components.
• Competitive Compensation & Equity Options: We also offer competitive benefits, equity in our growing company, a CME stipend, and malpractice coverage.
  
  

Our Values

• Patients come first. We are clinicians 1st, technologists 2nd. We act with patient trust/safety at the center of every decision.
• Innovate with optimism. We are optimistic as we build the future of care delivery from first principles. Challenge the status quo when needed, no sacred cows.
• Right answer wins. Debate openly and pick the strongest path. We optimize for the company, not functions. We win and lose as a team.
• Simplicity over complexity. We choose clear, elegant solutions and avoid adding complexity that does not serve patients or the team.
• Do fewer things, well. We focus, and hold ourselves to the highest bar and pursue excellence in those areas.
  
  

About Counsel

Counsel’s mission is to multiply the world's healthcare capacity. We believe in a future in which every person has a personalized, AI-enabled doctor always in their pocket. To accomplish this, we’re building the first fully-vertical, AI-native medical group from the ground up. We’ve redesigned the entire clinical stack with custom AI tools that make our in-house physicians 10x faster and smarter. [learn more on our blog]

Since our founding in 2023, we have formed partnerships with leading healthcare organizations and are on track to serve hundreds of thousands of patients on our platform within the next year. We have raised over $35M from a16z, Google Ventures, Pear VC and other top-tier VC firms.

Our team combines deep expertise in medicine (Harvard, Mt. Sinai, Mass General, UCSF) and technology (Google, DeepMind, NVIDIA, MIT, Stripe) — and we’re looking for exceptional people to join us as we scale.

Join us as we build the future of AI in healthcare!

Recruitment Fraud Notice

Counsel Health only communicates with candidates using official @counselhealth.com email addresses. We will never ask for payment or financial information during the interview process. If you receive suspicious outreach claiming to be from Counsel Health, please contact us at careers@counselhealth.com.