What are the responsibilities and job description for the Front Office/Project Recovery Assistant position at Council on Alcoholism & Drug Abuse?
Benefits:
As the first point of contact for clients, you’ll welcome them as they begin their journey with our services! This role offers a unique and fulfilling experience, working closely with counselors and gaining insight into the administration of court-referred substance use programs. You’ll be part of a dedicated team of Alcohol and Drug Counselors who assist individuals in the community seeking to restore their driving privileges or address workplace-related challenges through therapy.
This position is an excellent opportunity to gain hands-on experience in customer service, data entry, client support, care coordination, and an understanding of laws.
Qualifications:
Compensation is dependent of the level of prior experience and qualifications, with a salary range of $20-$24, and a rate increase potential for bilingual (Spanish/English).
In compliance with the California Department of Health Care Services, staff require an up-to-date Tuberculosis test during the duration of employment.
If you need assistance to accommodate a disability, you may request an accommodation at any time. Please contact HR via email at hr@cadasb.org or via phone at (805) 722-1313 with any questions.
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
As the first point of contact for clients, you’ll welcome them as they begin their journey with our services! This role offers a unique and fulfilling experience, working closely with counselors and gaining insight into the administration of court-referred substance use programs. You’ll be part of a dedicated team of Alcohol and Drug Counselors who assist individuals in the community seeking to restore their driving privileges or address workplace-related challenges through therapy.
This position is an excellent opportunity to gain hands-on experience in customer service, data entry, client support, care coordination, and an understanding of laws.
Qualifications:
- One year of Front Desk/Administrative Assistant experience.
- One year of Customer Service experience.
- Experience with Microsoft Office Suite.
- Experience working in a non-profit, social services setting.
- Strong communication skills with multi-line telephone systems.
- Excellent writing skills.
- Bilingual (English/Spanish) preferred.
- Greets clients, provide information & connection to services
- Inputs client data and maintains case files.
- Schedules client-counselor appointments and compiles intake packets.
- Assists with preparing reports.
- Processes credit card, check, and cash payments for accounting.
- Orders office supplies and manages printed materials.
- Maintains pamphlet library and conference room calendar.
- Organizes testing materials and testing area and ensures that protocols for testing area are posted and maintained, conducts testing as needed.
- Assists staff with office inquiries and is knowledgeable about all CADA programs.
- Provides administrative support to additional departments at Canon Perdido as assigned.
Compensation is dependent of the level of prior experience and qualifications, with a salary range of $20-$24, and a rate increase potential for bilingual (Spanish/English).
In compliance with the California Department of Health Care Services, staff require an up-to-date Tuberculosis test during the duration of employment.
If you need assistance to accommodate a disability, you may request an accommodation at any time. Please contact HR via email at hr@cadasb.org or via phone at (805) 722-1313 with any questions.
Salary : $20 - $24