SUBSTITUTE DS/SC COORDINATOR

SUMMARY

The Substitute Site Coordinator provides coverage to the assigned location to either execute senior activities and programs or serve as a program representative for the operation of the congregate dining and Meals on Wheels program at the assigned location.

ORGANIZATIONAL RELATIONSHIPS

• Responsible to the Programs Manager, Nutrition & Activities and has a support responsibility to other departments as necessary.

• Responsible for the supervision of assigned department personnel and volunteers.
   

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Responsible for maintaining accurate paperwork including but not limited to; monitoring forms, rosters, reservation logs, and other required forms, if providing coverage for an extended period of time.

• Responsible for scheduling all Meals on Wheels (MOW) and kitchen volunteers to ensure the meal service at the assigned location runs efficiently, when necessary.

• Responsible for actively engaging with client/members to promote a positive and uplifting environment to enhance their overall experience.

• Assist to facilitate and coordinate activities, trips, special events and educational programs for the senior population with emphasis on health and well-being at the assigned location, while ensuring member participation.
   
• Coordinate and supervise the use of all recreation equipment, supplies and materials.

• Manage all non-client administrative functions of operating the assigned location, to include clerical duties as necessary.
   
• Establish cooperative working relationships and assist in developing, implementing and/or participating in activities.

• Responsible for assisting with setup and clean-up of the site based on the specific activities being held.

• Responsible for providing snacks and beverages for members during activities, and when requested.
   
• Be familiar with the goals and objectives of the Department of Elder Affairs and share responsibility for meeting annual goals on meals served and donations collected.

• Maintain safe food handling and sanitation as established by 64E-11 of the Florida Statutes.
   
• Perform other duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES

• Demonstrated experience in event and activities coordination.
   
• Demonstrated creative/technical knowledge and expertise with a variety of communication media including newsletters, advertisements, direct mail, websites, social networking, and other avenues as recommended.
   
• Excellent communication and interpersonal skills, together with the ability to work collaboratively and courteously with colleagues throughout COA, other constituents and the public.

• Ability to remain calm and composed when dealing with stressed or upset clients.

• Ability to work effectively and patiently with clients.
   
• Strong interpersonal skills and ability to communicate, both orally and in writing, with all levels of constituents.
   
• Ability to represent COA professionally with integrity, character and professional drive.
   
• Prioritize and perform duties with time pressures and frequent interruptions.
   
• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
   
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.
   
• Ability to utilize general office equipment and other necessary equipment, including personal computer and various software packages.

EDUCATION and/or EXPERIENCE

High school diploma or general education degree and one-year related experience and/or training; or equivalent combination of education and experience. Knowledge on the process of aging and available community resources are a plus. Must have compassion for and desire to work with the elderly. Must possess and maintain ServSafe certification.

PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT: 

• Performs sedentary to light work in a ventilated, lighted and temperature-controlled office setting.
   
• Frequent need to sit, stand, stoop, walk, talk and hear, may occasionally need to lift up to 25 pounds.