What are the responsibilities and job description for the Automotive Customer Service / Appointment Coordinator (BDC) position at Coughlin Automotive?
Automotive Customer Service / Appointment Coordinator (BDC)
Coughlin Automotive Group
Full-Time | Commission Bonuses | $55,000–$75,000 Income Potential
What You'll Do
When customers inquire about a vehicle online or call the dealership, you are the first person they speak with.
Your role is to connect with customers, answer basic questions, and schedule appointments for our sales team. You are not responsible for selling the vehicle - your goal is to get customers excited to visit the dealership.
You will communicate with customers through phone calls, text messages, emails, and internet inquiries while following up with potential buyers and previous leads.
What We're Looking For
Excellent communication and phone skills
Positive attitude and strong work ethic
Goal-oriented and organized
Ability to communicate professionally via text and email
Sales, customer service, or call center experience is helpful but not required. We train the right candidate.
Compensation and Benefits
Commission and bonus structure with $55,000–$75,000 annual income potential
Medical, dental, and vision benefits after eligibility period
Paid vacation
Employee discounts on parts and service
Advancement opportunities within Coughlin Automotive Group
Requirements
Valid driver's license
Ability to pass a background check
Coughlin Automotive Group is an Equal Opportunity Employer and Drug-Free Workplace.
Salary : $55,000 - $75,000