What are the responsibilities and job description for the Box Office & Ticketing Management Associate position at Cotuit Center for the Arts?
Box Office & Ticketing Management Associate
Cotuit Center for the Arts – Cotuit, MA
Part-Time $23/hour Weekday and Weekend Shifts Paid Holidays, Vacation & Sick Time
Cotuit Center for the Arts is seeking a welcoming, detail‑oriented Box Office & Ticketing Management Associate to support daily front‑desk operations and ticketing systems. This role combines patron service with administrative coordination across departments.
Responsibilities
- Serve as the friendly front‑desk presence during weekday Box Office shifts
- Support daily Box Office operations and maintain supplies and equipment
- Manage ticketing software and stay current with platforms including GSuite, Slack, On The Stage, AudienceView, Constant Contact, and GiveSmart
- Input performances into the ticketing system and ensure consistency across rosters, the website, and ticketing platforms
- Provide patron insights and feedback to staff
- Create post‑show reports for marketing, research, and grants
- Assist departments with ticketing‑related reporting and administrative needs
Qualifications
- Strong communication and customer service skills
- Comfort with digital tools
- Organized, reliable, and collaborative
Schedule & Pay
- Three weekday shifts, 9:30 AM–4:00 PM
- One weekend shift, 11:30-4:00
- Six additional hours per week, flexible schedule
- $23/hour with paid holidays, vacation, and sick time
Apply to join a dynamic arts organization and help shape exceptional patron experiences.
Pay: $23.00 per hour
Expected hours: 30.0 per week
Benefits:
- Employee discount
- Paid time off
Work Location: In person
Salary : $23