What are the responsibilities and job description for the Front Desk Agent position at Cotton House?
Front Desk Agent
Location
About the Company:
LRC2 Management is a leading hospitality company that values exceptional guest service and employee satisfaction. We strive to provide a welcoming and rewarding environment for our guests and employees alike.
Description of the role:
As a Front Desk Agent at LRC2 Management in Cleveland, MS, you will be the first point of contact for our guests, providing exceptional customer service and assistance. You will be responsible for greeting guests, checking them in and out, answering inquiries, and ensuring their stay is comfortable and enjoyable.
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
- Compensation:
Responsibilities:
- Greet and check-in/out guests in a friendly and efficient manner
- Answer phone calls and provide information to guests
- Assist guests with inquiries, requests, and resolving any issues that may arise
- Process payments and maintain accurate records
Requirements:
- Excellent communication and customer service skills
- Ability to multitask and stay organized in a fast-paced environment
- Knowledge of hotel operations and software systems (preferred)
- Flexibility to work various shifts, including weekends and holidays
LRC2 Management is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
Salary : $12