What are the responsibilities and job description for the Shift Leader position at Cottage Inn Pizza?
Responsibilities:
- Assist the store manager in daily operations and management of the store
- Provide excellent customer service and ensure customer satisfaction
- Train, supervise, and motivate team members to achieve sales targets and deliver exceptional service
- Handle cash transactions and maintain accurate cash handling procedures
- Monitor inventory levels and ensure proper stock management
- Assist in visual merchandising and maintaining store cleanliness
- Conduct interviews and assist in the hiring process of new team members
- Collaborate with the store manager to develop and implement sales strategies
Experience:
- Previous experience in team management, preferably as an assistant manager or supervisor
- Strong knowledge of retail sales principles and techniques
- Proficient in operating point-of-sale (POS) systems
- Excellent customer service skills with the ability to resolve customer complaints effectively
- Experience in conducting interviews and hiring new employees
- Knowledge of wireless sales is a plus
As an assistant manager, you will play a vital role in supporting the store manager in achieving sales targets, managing the team, and delivering exceptional customer service. This position requires strong leadership skills, retail sales experience, and the ability to effectively manage a team. If you are motivated, have excellent communication skills, and enjoy working in a fast-paced retail environment, we would love to hear from you.
Note: This job description is intended to provide a general overview of the position. It is not exhaustive or comprehensive of all possible job responsibilities, tasks, and duties. The responsibilities may be subject to change based on business needs.
Job Type: Full-time
Benefits:
- Employee discount
Work Location: In person
