What are the responsibilities and job description for the Patient Access Lead position at Cottage Health?
Job Description
Cottage Health seeks a Patient Access Lead for their CH Patient Access department responsible for supporting the Patient Access staff regarding complex questions and account issue resolution. Mentors and coaches’ peers by providing hands on workflow guidance. Works directly with patients’ physicians, and payor representatives to provide information and resolve issues in a highly responsive manner. Functions as a team lead for assisted area of Patient Access Services and provides on call coverage during assigned weekend shift.
Qualifications
QUALIFICATIONS:
All job qualifications listed indicate the minimum level necessary to perform this job proficiently.
Education:
Cottage Health is a leading acute care hospital system, located on the central coast of California, widely known for our superior patient care, innovation, medical research and education. Our health system operates primarily in Santa Barbara, CA, since 1888, and consists of three acute care hospitals, a Rehabilitation Hospital, multiple clinics and a multi-site Urgent Care system. Our mission is to serve the central coast communities with excellence, integrity, and compassion. Every day we touch thousands of lives in many different ways, resolute in our mission to put patients first. We take pride in helping our patients get back to living their lives - in the places they love.
Cottage Health is an Equal Opportunity Employer. Cottage Health applicants are considered solely based on their qualifications, without regard to race, color, ethnicity, religion, age, gender, transgender, gender expression and identity, national origin, ancestry, disability, sexual orientation, marital status, military status or any other classification protected by law. This policy applies to all aspects of the relationship between Cottage Health and an applicant or employee. Cottage Health is committed to upholding discrimination-free hiring practices. We strive to cultivate an environment where exceptional people bring diverse perspectives and find belonging, support and connection to their work.
Any Cottage Health applicants who require assistance or reasonable accommodations during the application process may request the need for accommodation with the Recruiter.
Cottage Health seeks a Patient Access Lead for their CH Patient Access department responsible for supporting the Patient Access staff regarding complex questions and account issue resolution. Mentors and coaches’ peers by providing hands on workflow guidance. Works directly with patients’ physicians, and payor representatives to provide information and resolve issues in a highly responsive manner. Functions as a team lead for assisted area of Patient Access Services and provides on call coverage during assigned weekend shift.
Qualifications
QUALIFICATIONS:
All job qualifications listed indicate the minimum level necessary to perform this job proficiently.
Education:
- Preferred: College Associate degree or higher.
- Minimum: Basic MS Word, Outlook and Excel skills; 35 wpm keyboard/typing speed.
- Preferred: Expert knowledge of MS Office software, including PowerPoint and Access.
- Minimum: 2 years of patient access, healthcare scheduling, or health insurance experience.
- Preferred: Four (4) or more years in a hospital environment with extensive knowledge of all registration systems.
Cottage Health is a leading acute care hospital system, located on the central coast of California, widely known for our superior patient care, innovation, medical research and education. Our health system operates primarily in Santa Barbara, CA, since 1888, and consists of three acute care hospitals, a Rehabilitation Hospital, multiple clinics and a multi-site Urgent Care system. Our mission is to serve the central coast communities with excellence, integrity, and compassion. Every day we touch thousands of lives in many different ways, resolute in our mission to put patients first. We take pride in helping our patients get back to living their lives - in the places they love.
Cottage Health is an Equal Opportunity Employer. Cottage Health applicants are considered solely based on their qualifications, without regard to race, color, ethnicity, religion, age, gender, transgender, gender expression and identity, national origin, ancestry, disability, sexual orientation, marital status, military status or any other classification protected by law. This policy applies to all aspects of the relationship between Cottage Health and an applicant or employee. Cottage Health is committed to upholding discrimination-free hiring practices. We strive to cultivate an environment where exceptional people bring diverse perspectives and find belonging, support and connection to their work.
Any Cottage Health applicants who require assistance or reasonable accommodations during the application process may request the need for accommodation with the Recruiter.
- Pay for non-physician positions is determined based on related years of experience and internal equity. Eligible employees may also receive additional forms of compensation, including shift differentials, on-call pay, incentive pay, and bonus opportunities, where applicable. Manager and above positions may participate in Cottage Health’s annual management incentive program. Physician compensation is determined based upon specialty and may include bonus potential. For more information on our comprehensive Total Rewards offerings, please visit https://cottagehealth.org/careers/total-rewards .
Salary : $26 - $40