What are the responsibilities and job description for the Mobility Coach position at COTS?
About COTS
For 40 years, COTS (www.cotsdetroit.org) has been committed to serving the most vulnerable members of the Detroit community by providing emergency shelter, supportive housing, and wraparound services for more adults and children daily. COTS supports more than 1,000 heartbeats daily and is on a mission to create opportunities for families overcoming poverty to collaborate, thrive, and succeed in building strong and stable households, neighborhoods, and communities.
Mobility Coach description
The Mobility Coach is responsible for providing support to participants across five key domains: Family Stability, Finances, Health & Well-Being, Education & Training, and Employment & Income. The Mobility Coach combines participant driven goals, community resources, strategic partnerships, group support, incentives, and youth services to support families engaged in Passport to Self-Sufficiency (PTS).
Essential Functions
- Use a strengths-based and trauma-informed approach for parents and head of households.
- Conduct individual coaching sessions with adult head of households.
- Facilitate group engagements.
- Complete PTS data forms and assessment tools with participants.
- Goal setting in PTS 5 Domains.
- Data entry utilizing Apricot software and other assigned systems.
- Maintain timely and accurate participant files and data
- Utilize Microsoft Word, Excel, and Outlook in daily tasks.
- Maintain regular contact with participants in accordance with PTS parameters.
- Refer families to COTS partners, community services, and organizations.
- Assist participants through problem solving, conflict resolution, relationship building, and mediation as needed.
- Engage in ongoing development, training, and learning.
- Duties unique to each work location – Peggy’s Place, Peterboro Arms, and COTS in the Community.
- Actively participate in trainings, staff meetings, and other learning opportunities.
- Reports to the Director of Coaching & Engagement.
Essential Competencies
1. Ability to communicate and work effectively with staff
2. Problem Solving/Analysis
3. Strong Attention to Detail
4. Ethical Conduct
5. Time Management
6. Customer Service Oriented
7. Collaborates cross departmentally
8. Proficient in data software and platforms
9. Demonstrates behaviors that reflect and support the COT’s mission, vision, values and strategic goals.
Qualifications
- High school diploma or GED required.
- Bachelor’s degree in human services related field strongly preferred not required.
- At least 1-2 years professional experience in human services, case management, counseling, or other related fields.
- Basic knowledge of engagement strategies preferred (Trauma Informed Care, Whole Family Approach, Motivational Interviewing, and Generational Poverty).
- Data entry experience required.
- Microsoft Word and Excel experience required.
- Group facilitation skills preferred.
- Reliable transportation.
- Able to pass a criminal background check and drug screen.
- Ability to work full time schedule that includes one late shift weekly and one Saturday per month.
Industry
Human Services
Employment Type
Full time; hourly non-exempt position
Pay Type
$21.63 per hour
Supervisory Responsibility
This position does not have direct supervisory responsibilities.
Work Environment
This job operates in a customer service labor-oriented environment. This role is performed onsite at various COTS shelter locations.
Expected Hours of Work
This is a full-time position. Must be available to work flexible hours including one late shift weekly, one Saturday per month, as needed.
COTS is an equal opportunity employer that abides by all Federal, State, and local employment laws.
Job Type: Full-time
Pay: $21.63 per hour
Expected hours: 40 per week
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Mileage reimbursement
- Paid sick time
- Paid time off
- Paid training
- Professional development assistance
- Vision insurance
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $22