What are the responsibilities and job description for the Operations & Logistics Coordinator (Multi-Division) position at COTONOU-DIRECT INTERNATIONAL SHIPPING?
Career Opportunity in Logistics, Freight Forwarding & Trade Operations
Cotonou-Direct International Shipping LLC
11717 Acton Lane, Waldorf, MD 20601, USA
Compensation: $14.00 – $16.00 per hour benefits
About the Company
Cotonou-Direct International Shipping LLC is a diversified logistics and trade company operating across multiple sectors, including:
- Ocean freight forwarding
- Air freight forwarding & indirect air carrier services
- Transportation brokerage (FMCSA-regulated operations)
- Vehicle wholesale / auto trading
- Travel-related services
We are a fast-growing organization focused on international logistics, customer service, and efficient global trade solutions.
Position Overview
We are seeking a motivated and detail-oriented Operations Assistant to join our team.
This is a multi-functional role, and the selected candidate will be trained and assigned across different departments based on business needs, performance, and skill development.
The ideal candidate is flexible, eager to learn, and able to work in a fast-paced logistics environment.
Key Responsibilities
- Coordinate ocean and air freight shipments from booking to delivery
- Communicate with clients, carriers, agents, and overseas partners
- Prepare and process shipping documentation (B/L, invoices, packing lists, customs forms)
- Handle export/import compliance (EEI/AES filings and related documents)
- Arrange trucking, pickup, and delivery services (FMCSA coordination)
- Track shipments and provide updates to customers
- Perform billing, data entry, and record keeping
- Support vehicle trading and other logistics operations when needed
- Assist across multiple departments based on business needs
- Ensure accuracy, compliance, and timely execution of all tasks
- Provide professional customer service and problem-solving support
Requirements
- High School Diploma or equivalent required
- Fluent in English and French
- Strong communication and customer service skills
- Proficiency in Microsoft Word and Excel (QuickBooks is a plus)
- Strong attention to detail and ability to multitask
- Ability to work in a fast-paced environment
- Positive attitude, reliability, and willingness to learn
Experience
- Experience in logistics, freight forwarding, or related fields is preferred (1–3 years)
- However, motivated candidates with strong willingness to learn and ability to work in a fast-paced environment will also be considered
Compensation & Benefits
- Starting pay: $14.00/hour during training/probation period
- Probation period: up to 3 months, or earlier based on performance and ability to work independently
- After successful evaluation: $16.00/hour
- 401(k) retirement plan with employer matching (eligibility after 1 year of continuous employment, per company policy)
- Employee discounts
- Growth opportunities across multiple divisions of the company
Performance Expectations
During the probation period, employees will be evaluated based on:
- Ability to learn and apply shipping procedures
- Accuracy in documentation and data handling
- Independent handling of tasks and shipments
- Communication with clients and partners
- Problem-solving and reliability
Employment progression and salary increase depend on successful performance and demonstrated ability to work independently.
Why Join Us
At Cotonou-Direct International Shipping LLC, we are more than a logistics company—we are a multi-sector trade organization. This role offers exposure to international shipping, air freight, trucking brokerage, vehicle trading, and global logistics operations.
We value adaptability, professionalism, and continuous growth.
Salary : $14 - $16