Comfort Consultant/Advisor

Looking to take your career in sales to the next level? Total Mechanical Systems, part of the renowned Apex Service Partners network, has an exciting opening for a Comfort Consultant. We are looking for a driven and customer-focused professional to help homeowners find the best HVAC solutions tailored to their needs. With over 20 years of trusted service, Total Mechanical Systems offers a rewarding opportunity within a company known for its innovation, excellence, and strong commitment to both employees and customers. If you're ready to help customers make informed decisions while growing your career, this is the opportunity for you!

Job Responsibilities

• Customer Consultations – Visit customers’ homes and provide professional consultations for HVAC system replacements

• Sales & Recommendations – Present tailored solutions and help homeowners choose the best HVAC products for their comfort and efficiency needs

• Building Quotes – Create detailed estimates for HVAC replacement projects and follow up with customers to assist in moving sales forward

• Customer Satisfaction – Maintain a high level of customer service by addressing any questions, concerns, or issues the client may have throughout the process

• Technical Knowledge – Stay up to date on new HVAC products, energy efficiency options, and emerging technologies in the industry

• Clear Communication – Explain HVAC system features, benefits, and financing options to ensure homeowners make informed decisions

• Project Coordination – Work closely with the installation team to ensure seamless project execution from consultation to installation

• Follow-Up & Relationship Building – Keep in touch with customers to maintain strong relationships and generate future business through referrals

• Service Titan Software – Use industry-leading software to track quotes, follow-ups, and job details efficiently

Qualifications

• Sales Experience – 2 years of in-home sales experience, preferably in the HVAC or home services industry

• HVAC Knowledge – Understanding of heating and cooling systems, energy efficiency, and industry best practices (preferred but not required)

• Customer-Focused – Strong ability to connect with homeowners, understand their needs, and provide expert recommendations

• Strong Communication Skills – Excellent verbal and written communication skills with the ability to explain technical concepts in simple terms

• Self-Motivated – Driven to meet and exceed sales goals while maintaining a high level of customer service

• Attention to Detail – Ability to create accurate project estimates and ensure all details are clearly communicated to the customer

• Driver’s License – Valid driver’s license with a clean driving record

• Technology Proficiency – Familiarity with Service Titan or similar CRM software is a plus

Benefits

• Medical, Prescription, Dental, and Vision Insurance – Comprehensive coverage with minimal out-of-pocket expenses

• Disability & Term Life Insurance – Financial security for you and your loved ones

• Matching 401(K) Benefits – Competitive retirement savings plan to help secure your future

• Ongoing Training & Development – Learn from industry experts and gain advanced sales and technical knowledge

• Paid Holidays & PTO – Paid time off for holidays and generous paid time off for work-life balance

• Growth Opportunities – Be part of a company that values career advancement and personal development

Total Mechanical Systems may conduct a pre-employment background check and drug test, subject to applicable laws.

Join our team at Total Mechanical Systems, a company with over 20 years of trusted service, and help homeowners find the best HVAC solutions. Apply today and take your career in HVAC sales to the next level with Apex Service Partners!

Total Mechanical Systems is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

What YOU will do:

• Deliver a great client experience by educated them on way we can improve the health, safety and comfort of their home environment
• Answer any customer questions and inform them of any pertinent information about their equipment.
• Communicate daily with the sales coordinator, and/or sales manager.
• Document every call/job in an organized and detailed manner.
• Office time required for trainings, meetings, and required follow up/prospecting.

What YOU will bring:

• HVAC experience is not required
• Valid driver’s license
• Clean driving record
• Ability to pass drug and background check