Demo

IT Product Owner - Kronos WorkForce Management

Costco
Issaquah, WA Full Time
POSTED ON 11/27/2025
AVAILABLE BEFORE 1/26/2026

Costco IT is responsible for the technical future of Costco Wholesale, the third largest retailer in the world with wholesale operations in fourteen countries. Despite our size and explosive international expansion, we continue to provide a family, employee centric atmosphere in which our employees thrive and succeed.

This is an environment unlike anything in the high-tech world and the secret of Costco’s success is its culture. The value Costco puts on its employees is well documented in articles from a variety of publishers including Bloomberg and Forbes. Our employees and our members come FIRST.  Costco is well known for its generosity and community service and has won many awards for its philanthropy. The company joins with its employees to take an active role in volunteering by sponsoring many opportunities to help others. 

Come join the Costco Wholesale IT family. Costco IT is a dynamic, fast-paced environment, working through exciting transformation efforts. We are building the next generation retail environment where you will be surrounded by dedicated and highly professional employees.

Product Owners are responsible for defining requirements, assisting with the overall product roadmap /vision, and driving valueat the scrum team level. Product Owners work closely with teams and are the “voice of the customer”, ensuring the needs of the end-user are incorporated into the product from design to deployment. Product owners are responsible for the authoring of functional user stories which are used to support the day to day development of new features and capabilities.
 

The Kronos Workforce Management team is responsible for the timekeeping and scheduling for all Costco Employees. The product owner will; steer development of our Workforce Management platform, research and define requirements for new features, identify relevant use cases of stakeholders and prioritize according to our roadmap and vision, and prepare solid specifications for new features to be developed. This includes agile methods for updating documentation for enhancements, epics, stories, and incidents.
This individual should demonstrate the highest levels of customer service, communication, productivity, and professionalism. In addition, the candidate will have the ability and aptitude for leadership and self-motivation, possessing strong analytical skills and Costco business (or other retail) expertise.

If you want to be a part of one of the worldwide BEST companies “to work for”, simply apply and let your career be reimagined.

 

ROLE


● Defines and communicates the minimum viable product (MVP) for a given application / product and the supporting release plans.


● Collaborates with Product Managers and technology stakeholders (e.g., Systems Architects) to define new and or enhanced product requirements and functionality.


● Collaborates with Product Managers to support the prioritization of feature enablers defined by architects within the product roadmap.


● Works continuously / daily with teams to provide answers, feedback and direction on work items, enablers, user stories, etc.
 

● Consults Product Managers for guidance and clarity on the product vision, roadmap, requirements, etc.
 

● Collaborates with Scrum Masters to ensure the work managed by teams achieves the highest value relative to needs / priority of the business.
 

● Collaborates with Scrum Masters and teams to define the sprint plan based on the priority outlined within the overall product vision and roadmap.


● Prioritizes the sprint backlog (as part of the sprint planning ceremony) based on the sequencing / ranking of features defined in the product roadmap.


● Refines product requirements based on the input obtained through sprint showcases / demos.


● Creates and authors user stories with detailed acceptance criteria written in the customers’ voice.


● Collaborates with the team to prepare the estimates for the user stories within the product backlog.


● Conducts the formal review and acceptance of user stories implemented by a team within a sprint.


● Drives the execution of user acceptance testing (UAT) activities with support from business and technology team members.


● Supports and participates in program level ceremonies including product increment (PI) planning sessions with input and consultation from the Product Manager.


● Performs functional reviews as part of sprint demos and showcases along with the Product Manager and Delivery Manager.

● Articulates requirements for each user story with detailed acceptance criteria with business stakeholders.


● Ensures that all requirements support the business need, fulfill goals and objectives, and meet stakeholder needs on time.


● Leads Agile meetings with team members such as sprint planning, daily standups, refinement meetings. Also meeting with the business weekly to focus on the list of priorities.


● Updates documentation as necessary.
 

REQUIRED


● 3 years’ experience working in agile teams.


● 1 years’ Agile Product Owner experience.


● Agile Product Owner Certification.


● Experience with ServiceNow.


● Experience working with remote teams.

Recommended


● Experience with UKG or Kronos Workforce Central Applications.


● Must be well organized, accurate and attentive to detail.


● Excellent communication, public relations and follow up skills.


● Must be able to work independently and have strong written and verbal communication skills.


● Must be able to perform multiple tasks concurrently in a fast-paced environment.


● A strong work ethic and sense of accountability.


● Strong interpersonal and business partnering skills.


● Good judgment and decision-making skills.


● Maintains a positive and results-oriented attitude.


● Proficient in Google Workspace applications, including Sheets, Docs, Slides, and Gmail.

 

Required Documents

●      Cover Letter

●      Resume

 

California applicants, please click here to review the Costco Applicant Privacy Notice.

 

 

Pay Ranges: 

Level 1  - $90,000 - $115,000

Level 2  - $105,000 - $135,000

Level 3  - $130,000 - $160,000

Level SR  - $140,000 - $200,000


We offer a comprehensive package of benefits including paid time off, health benefits - medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance, health care reimbursement account, dependent care assistance plan, short-term disability and long-term disability insurance, AD&D insurance, life insurance, 401(k), stock purchase plan to eligible employees.

Costco is committed to a diverse and inclusive workplace. Costco is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to IT-Recruiting@costco.com

If hired, you will be required to provide proof of authorization to work in the United States. Applicants and employees for this position will not be sponsored for work authorization, including, but not limited to H1-B visas.
 

Salary : $140,000 - $200,000

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