What are the responsibilities and job description for the Nail Salon Receptionist position at Cosmo Nail Studio?
Job Overview
We are seeking a friendly and organized Salon Receptionist to join our dynamic team. The ideal candidate will be the first point of contact for our clients, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong communication skills, attention to detail, and the ability to manage multiple tasks efficiently. The Salon Receptionist will play a key role in enhancing the client experience while supporting salon operations.
Duties
- Greet clients warmly upon arrival and assist with check-in procedures
- Manage appointment scheduling and confirmations using POS systems
- Handle phone inquiries with professionalism, demonstrating excellent phone etiquette
- Maintain an organized reception area, including merchandising and stocking supplies
- Process transactions accurately, including cash handling and basic math calculations
- Address client concerns promptly and effectively to enhance customer satisfaction
Requirements
- Previous experience in a customer service role, preferably in a retail or salon environment
- Proficiency with POS systems and cash handling procedures
- Strong communication skills, both verbal and written
- Ability to perform basic math calculations for transactions
Job Type: Part-time
Pay: $10.00 - $14.00 per hour
Benefits:
- Employee discount
Work Location: In person
Salary : $10 - $14