What are the responsibilities and job description for the Part Time Receptionist position at Cosmetic Skin & Laser Center?
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We are currently seeking a part-time Receptionist for our Ann Arbor location. This role is responsible for providing a seamless experience throughout service visits. Candidate must have outstanding customer service skills and enthusiasm in developing strong, long-standing relationships with patients in the community.
Responsibilities:
- Facilitate positive patient experience from first impressions walking through the door to checking out after receiving services
- Schedule appointments through in-person interaction and phone calls with patients
- Assist with recordkeeping, ensuring all records are accurate and complete
- Maintain patient accounts by obtaining necessary intake forms prior to scheduled services
- Strong communication skills and ability to follow up with patients in a professional and timely manner
- Adhere to protocol guidelines and HIPAA
Requirements:
- Experience in a medical office environment with a focus on customer service is required
- Aesthetic, family practice, dermatology, or plastic surgery office experience is preferred
- A positive, hardworking attitude
- Must be a self-starter, enjoy independence, and be a team player - 100% support of all team members is expected at all times
- The industry is always changing and we are always growing, so if you don’t enjoy change and growth, please don’t apply
- Candidate is expected to stay current on product lines and service offerings