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Customer Experience Associate

Cosmetic Lab, Inc.
Downey, CA Full Time
POSTED ON 11/1/2025 CLOSED ON 1/1/2026

What are the responsibilities and job description for the Customer Experience Associate position at Cosmetic Lab, Inc.?

Job Description

Join our innovation-focused team at Cosmetic Lab.

Candidate will work together with like-minded cosmetic professionals in a fast paced healthy work culture focused on innovative cosmetic R&D, manufacturing and service.

Qualifications:

Ability to multi-task, prioritize and manage time wisely in fast paced work place.

Communicate with suppliers for inquiries and requests via email, telephone and mail.

Follow procedures, guidelines and policies.

Customer orientation and ability to adapt/respond to different types of situations.

Prepare and send out R&D sample and other packages and receive inbound packages.

Excellent communication and presentation skills.

Responsible for maintaining a good working office environment which includes clerical duties.

MS Excel, Outlook, Word And Other Basic Computer Skills.

Minimum of 5 year experience in an office setting with similar responsibilities

Associate's Degree preferred

Company Description

Cosmetic Lab Inc. is an innovative R&D driven cosmetic contract-manufacturer based in Southern California. Our flexibility and automation driven capability have resulted in successful partnerships with leading cosmetic brands around the globe. We strive to continuously improve and to grow our partnerships with our clients. [www.cosmeticlabinc.com]

Cosmetic Lab Inc. is an innovative R&D driven cosmetic contract-manufacturer based in Southern California. Our flexibility and automation driven capability have resulted in successful partnerships with leading cosmetic brands around the globe. We strive to continuously improve and to grow our partnerships with our clients. [www.cosmeticlabinc.com]
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Salary.com Estimation for Customer Experience Associate in Downey, CA
$87,468 to $115,260
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