Clerical Specialist III

Coshocton County Job & Family Services

725 Pine Street Coshocton, Ohio 43812

We are looking for an empathetic, compassionate, understanding, personable, and professional individual, who is a team player with a client centered focus, to join our Clerical team. This position is typically the first person our public encounters when they visit our agency. Our Clerical staff gains a base knowledge of all programs and services our agency has to offer so that we ensure that we are serving our clients to the best of our ability. This position is part of a team that handles client walk-ins, scans all documents to the appropriate units, answers our main phone number to direct the caller to the appropriate area and performs a wide range of support functions for all of our Agency divisions.

Benefits to Joining Our Team:

• Starting rate $16.15 depending on experience.
• Impressive benefits package: Medical, dental, vision, life insurance, public pension plan (with employer contribution), and deferred compensation plans.
• 12 paid holidays.
• Family type atmosphere with friendly, helpful staff.
• Mileage reimbursement at federal rate.
• Paid personal days.
• Paid vacation leave.
• Paid sick leave.

Position Overview

The Clerical Specialist 3 acts as receptionist to all agency customers, makes copies for caseworkers (or scans into digital imaging system) and prints receipts for clients/file. Answers agency phone and directs caller to appropriate staff member. Utilizes inquiry function of various software programs (OIES/OBWP, SETS, SACWIS, EPPIC, Imaging systems) to answer basic customer questions and sets up appointments for types of assistance. Searches electronic files and retrieves requested materials or information. Uses email functions to communicate, check calendars/schedules, and to make appointments. Receives money from payment of fees and other financial transactions (e.g., child support payments, overpayments). Issues receipts in return for payments.

Minimum Qualifications

Twelve months experience as a Clerical Specialist 2, 10112

OR

A High School Diploma or equivalent that provided a formal education in arithmetic, reading and writing common English vocabulary, typing/word processing, as well as an additional twelve months previous clerical experience in a position similar to a Clerical Specialist 2, 10112, preferred.

OR

Education, training and/or experience in amount equal to the Minimum Qualifications stated above

How to Apply:

· E-mail county application, resume, and coverletter(optional) to

HR_COSHOCTON_JFS@jfs.ohio.gov (preferred) with Clerical Specialist 3 in the Subject Line

· In person or by mail include the county application, resume, and cover letter (optional) and drop off or mail to Coshocton County DJFS

ATTN: Human Resources, 725 Pine Street Coshocton Ohio, 43812

Job Type: Full-time

Pay: $16.15 - $17.77 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Work Location: In person

Salary : $16 - $18