What are the responsibilities and job description for the Train & Dev Spec position at CoServ Job Search?
Position Summary
The Training and Development Specialist is responsible for the development, implementation and facilitation of a formal training program for the organization, while utilizing and maintaining our learning management system (LMS.)
Responsibilities
Primary Position Responsibilities
- Administers the in-house, CoServ University, training program by analyzing needs and formulating programs and schedules based on knowledge of identified needs, changes to business systems, services, or procedures.
- Conducts Smith System Driving training as part of the driver improvement plan.
- Conducts CPR and First Aid training sessions.
- Works closely with leadership to align training goals with overall company and departmental objectives.
- Develops and delivers in-person and virtual training as needed and moderates sessions to ensure engagement.
- Coordinates securing outside training resources such as consultants, educational institution personnel, and business and industry representatives.
- Coordinates with legal in reviewing the required training contracts.
- Researches, writes and develops new and/or revised curriculum such as training handbooks, multimedia visual aids, computer tutorials and reference works.
- Maintains learning management system (LMS), including managing user accounts, uploading training materials, and monitoring training completion and compliance.
- Responsible for creating and executing learning strategies and programs while maintaining Employee training records and providing training reports as requested through the learning management system (LMS).
- Works with various departments throughout the organization to ensure accurate documentation and tracking of training. Including: Safety, EDP/Operations, IT/InfoSec, etc.
- Develops metrics to effectively monitor the impact of training programs.
- Continually collects and analyzes feedback from participants on the effectiveness of training programs.
- Supports the continuous improvement of training processes, suggesting enhancements, and identifying opportunities for streamlining and automation.
- Responsible for working with the Employee Communications Specialist and the Safety & Training Department to update the monthly safety topic training presentation, post on the LMS and assign to all Employees.
- Stays updated on training best practices and industry trends, incorporating them into the coordination and delivery of training activities.
- Responsible for preparing and maintaining the training program budget.
- Complies with established CoServ safety and operating rules, procedures and guidelines including reporting unsafe practices to a supervisor.
- Complies with established CoServ Information Security Handbook, policies, procedures, and guidelines including reporting suspected information security incidents to Tech Support.
Secondary Position Responsibilities
- Creates and submits training invoices quarterly or as necessary.
- Plans, organizes, and coordinates Employee morale events.
- Assists with internal communications, as needed.
- Performs other duties and activities as directed.
Position Requirements
Education, Experience, and Certifications Required
- High School Diploma or G.E.D equivalency.
- Three (3) years of leadership training experience or six (6) years of experience as a leader in an organization.
- Working knowledge of a learning management system (LMS).
Education, Experience, and Certifications Preferred
- College degree in a business field.
- PHR or SHRM-CP
- Five (5) years of experience in adult learning facilitation.
- Experience in creating graphics.
- Experience with Adobe creative suite.
- Working knowledge of Schoox and/or UKG Pro Learning.
Skills and Abilities Required
- Excellent human relations and communications skills, both written and verbal.
- Must be comfortable in preparing and delivering presentations to all levels within the organization, including formal professional development and teaching assignments.
- Ability to evaluate and research training options and alternatives.
- Demonstrates competencies of leadership skills - planning, coordinating, directing, listening and communication.
- Ability to work under strict deadlines and has the capability to utilize problem- solving skills.
- Ability to prioritize and manage multiple tasks.
- Must have strong grammar skills.
- Must understand the confidentiality required for this position.
- Must be detail oriented.
- Must possess personal computer skills and be proficient in Office 365 products including, but not limited to Outlook, Word, Excel, and PowerPoint.
- Ability to work independently, with minimal supervision.
- Ability to work as a team player.
- Ability to work flexible and extended hours as needed or directed.
Skills and Abilities Preferred
- Knowledge of the cooperative business model.
- Knowledge of instructional design.
Physical Requirements
- Operates office equipment such as a computer, telephone, copier, etc.
- Indoor, office environment.
- Ability to lift a minimum of 25 pounds.
- Ability to drive occasionally as needed.
- Ability to sit for long periods of time.
- Requires frequent sitting, standing, walking, bending, and reaching.
Other Requirements
- Travels to conferences and other office sites.
- Must have and maintain a valid Texas driver's license.
Salary : $36 - $55