What are the responsibilities and job description for the FT Salaried Assistant Front End Manager position at Cosentinos Enterprise Inc?
Description:The FT Salaried Assistant Front End Manager is a key leadership role responsible for supporting the Front End Manager in all aspects of store operations, with a strong focus on customer service and team performance. This position requires a highly motivated individual with a proven ability to lead, coach, and develop a team while ensuring efficient and profitable operations. The Assistant Front End Manager should have a strong understanding of retail operations, loss prevention, and possess excellent communication and problem-solving skills. This role is expected to uphold the highest ethical standards and conduct.Responsibilities:Assist in the management and oversight of all front-end operations, including cash handling, customer service, and transaction accuracy.Lead and motivate the front-end team, providing coaching and performance feedback to foster a positive and productive work environment.Ensure adherence to company policies and procedures, including loss prevention measures and ethical standards.Oversee the scheduling and task management of front-end staff, ensuring adequate coverage and efficient workflow.Address and resolve customer complaints and issues promptly and professionally, demonstrating excellent customer service skills.Monitor and analyze front-end performance metrics, identifying areas for improvement and implementing effective solutions.Participate in the training and development of new front-end employees, ensuring they are equipped with the necessary skills and knowledge.Conduct regular audits of cash registers and other financial transactions to ensure accuracy and prevent loss.Collaborate with the Front End Manager and other department managers to optimize store operations and achieve sales goals.Minimum Qualifications:High school diploma or equivalent.3-5 years of experience in a retail environment, with at least 1 year in a supervisory or leadership role.Working knowledge of retail operations, including cash handling procedures and point-of-sale systems.General knowledge of loss prevention techniques and procedures.Demonstrated ability to lead and motivate a team, with strong coaching skills.Excellent communication and interpersonal skills, with the ability to interact effectively with customers and employees.Strong problem-solving skills and the ability to make sound decisions under pressure.Ability to work a flexible schedule, including evenings, weekends, and holidays.Thorough knowledge of customer service principles and practices.Demonstrated commitment to ethical standards and conduct.Preferred Qualifications:Associate's or Bachelor's degree in business administration or a related fieldFamiliarity with retail sales techniques and strategies.