What are the responsibilities and job description for the Operations Manager position at Coryer Staffing?
Operations Manager
📍 Gloversville, NY
💰 Salary: Up to $70,000
About the Opportunity:
A well-established, family-owned energy and service company is seeking an Operations Manager to oversee daily business operations at its Gloversville location. This leadership role is responsible for supporting field service operations, customer service, employee development, and overall business performance.
This is an excellent opportunity for a hands-on leader who enjoys managing people, improving processes, solving problems, and driving operational success.
Key Responsibilities
- Oversee day-to-day business operations and ensure efficient workflow across departments
- Support field service, delivery, and customer service teams
- Lead, train, and develop employees while fostering a positive and accountable workplace culture
- Monitor operational performance and identify opportunities for improvement
- Analyze business data and operational metrics to support decision-making
- Resolve customer concerns and maintain high levels of customer satisfaction
- Coordinate communication between office staff, field personnel, and leadership
- Implement process improvements to increase efficiency and service quality
- Assist with workforce planning, scheduling, and personnel management
Qualifications
- Previous experience in operations management, branch management, service management, or a similar leadership role
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal abilities
- Proven ability to lead, train, and motivate employees
- Strong customer service orientation
- Ability to work independently and collaboratively in a fast-paced environment
- Experience managing multiple priorities and operational activities
- Bachelor's degree in Business Management or a related field preferred
Salary : $70,000