What are the responsibilities and job description for the Office Administrator position at Corvus of Raleigh?
Part-Time Administrative Coordinator
Corvus of Raleigh is seeking a dependable, organized, and service-oriented bilingual Administrative Coordinator to support our regional operations. This position will begin as part-time, with the potential to grow into a full-time role based on performance and business needs.
The Administrative Coordinator will report directly to the Regional Director and help manage franchise communications, customer follow-up, CRM records, and day-to-day office organization.
Key Responsibilities
- Report directly to the Regional Director and provide ongoing administrative support.
- Respond to and track inquiries from prospective franchise owners.
- Coordinate franchise disclosure documents and related communications.
- Support positive franchise relations through timely, professional follow-up.
- Enter, update, and maintain accurate information in the CRM.
- Follow up with customers to address questions, confirm satisfaction, and support service needs.
- Organize digital and physical office records, documents, and supplies.
- Assist with scheduling, correspondence, reporting, and other administrative tasks.
- Handle confidential company, franchise, and customer information with discretion.
- Help improve administrative processes as the Raleigh operation grows.
Qualifications
- Previous administrative, office support, customer service, or franchise-related experience is preferred.
- Strong written and verbal communication skills.
- Excellent organization, attention to detail, and follow-through.
- Comfortable using CRM platforms, email, spreadsheets, and standard office software.
- Able to manage multiple priorities and work independently.
- Professional and courteous when communicating with franchise owners, prospective franchisees, customers, and team members.
- Willingness to learn and take on additional responsibilities as the position expands.
Position DetailsCategoryDetailsEmployment typePart-time, with potential to become full-timeReports toRegional DirectorLocationRaleigh, North CarolinaScheduleTo be determined based on business needsCompensationBased on experienceHow to Apply
Please submit your resume and a brief introduction outlining your relevant administrative, customer service, CRM, or franchise-support experience.
Corvus of Raleigh is an equal opportunity employer and welcomes qualified applicants from all backgrounds.
Pay: $24.27 - $25.23 per hour
Work Location: In person
Salary : $24 - $25