Operations Assistant (Full Time)

• As the Operations Administrator, you will represent Cortica as patients and families enter the clinic.
• In our fast-growing company, your role involves daily operational tasks crucial for clinic support, requiring excellent communication, organization, and leadership skills.
Your compassion, attention to detail, and dedication to making a difference will contribute to successful outcomes.

• Support site operations including but not limited to open/close procedures; facility maintenance; and inventory, equipment, and furniture management.
• Complete administrative tasks such as greeting families and clients, client check- in/check-out, collecting copays, assisting with appointment scheduling, and document management.
• Interface with facility vendors and monitor inventory for necessary supplies.
• Oversee clerical procedures at the front desk, and handle communication effectively.
• Work closely with the Site Operations Manager and schedulers to identify and correct problems relating to same-day scheduling backfills, cancellations, scheduling conflicts, and EMR errors/fixes.
• Assist with onboarding of new hires and orientation.
• Appropriately communicate and escalate issues to authority.
• Prepare and sanitize treatment rooms, maintain cleanliness, and provide therapist support as needed during treatment and/or transitions.
• Ensure a safe working environment including removal of safety hazards and following clinic safety protocols.
Cross-train with other roles to ensure coverage of clinic operations.

• You hold a high school diploma or equivalent.
You have 1 years of office experience, preferably in healthcare.

• $2,000 continuing education stipend.
• Receive competitive compensation, $21.17/hr to $26.47/hr, depending on experience.
• 401k matching.
• PTO and continuing education/wellness days.
• Paid holidays.
• Health, vision, dental, and pet insurance.
Referral bonuses.

Cortica is a leading provider of advanced neurological therapies for children with autism and other developmental differences. We offer in-home, in-clinic, and telehealth services that empower families to achieve long-lasting, transformative results.