Front Desk Administrator

Position Description:

As a Medical Office Receptionist, you will be required to provide exceptional customer service for our patients and check-in/out patients. A strong candidate will possess organization skills, have initiative, and be capable of multitasking in a fast-paced working environment.

Areas of Responsibilites:

- Greet and welcome patients and visitors in a friendly and professional manner

- Answer phone calls and direct them to the appropriate department or individual

- Schedule and confirm appointments and manage the appointment calendar

- Scan patient information into EMR/EHR

- Maintain patient records and update information as needed

- Ensure the waiting area is clean and organized

- Provide excellent customer service to patients and address any concerns or questions

Required Knowledge, Skills, and Abilities:

- Previous experience working in a medical/neurology office setting preferred

- Must be able to read, write and speak English (we encourage Bilingual candidates to apply)

- Strong communication skills, both verbal and written

- Proficient in using phone systems and other office equipment - general office skills required

- Excellent organizational skills and attention to detail

- Ability to multitask and prioritize tasks effectively

- Must be self-directed, exhibit team member attributes, and have “customer-first” skills

- Friendly, professional, and customer-oriented attitude

- Ability to work in an fast-paced work environment and maintain patient volume and flow

- Extensive Knowledge and understanding of the following are required: insurance benefits and verification processes, patient balance collection processes, HIPAA.

-Bilingual: Spanish (Required)

Education:

- High school graduate or equivalent

Experience:

- Minimum of 2 years Front Desk experience in a medical setting (Neurology preferred)

- Healthcare setting: 3 years (Preferred)

- Customer service: 2 years (Preferred)

- Medical terminology: 2 years (Preferred)

- Computer skills: 2 years (Preferred)

If you meet the qualifications listed above, we would love to hear from you! Please submit your resume for consideration.

Physical Requirements:

These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodations can be made to enable people with disabilities to perform the described essential functions.

- Sedentary and usual office working conditions with little, if any, physical exertion or hazard; this job involves no greater exposure to blood, bodily fluids or tissues than would be encountered by a visitor; the normal work routine involves no exposure to blood, bodily fluids or tissues

- Must be able to sit for 8 to 10 hours daily

- Minimal lifting (up to 20 lbs.)

- Minimal bending

Job Type: Full-time

Salary: $20.00 - $25.00 per hour

Expected hours: 40 per week

Healthcare setting:

• Clinic
• Outpatient

Medical specialties:

• Neurology
• Primary Care

Schedule:

• 8 hour shift
• Monday to Friday

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $20 - $25