Mortgage Clerk

Job Title : Mortgage Clerk

Location : St. Louis, MO (5 days onsite / week)

Job Type : Contract

About the role

We are seeking an experienced Mortgage Clerk to join our healthcare consulting practice. The role is on-site in St. Louis, MO. We are proud of our national presence, and excited to offer great career opportunities within the organization.

What you'll do

· Procure information from Insurance Companies via Telephone

· Process tasks, post payments and payoffs in LoanServ

· Update insurance information in LoanServ

· Issue payments to insurance companies

· Prepare UPS labels for overnight mailings

· Work correspondence in the Electronic Customer File

· Prepare global system notes

· Prepare payoff quotes

· Research accounts and provide resolution

· Process Skip trace information

· Research accounts and provide resolution

· Work and import correspondence in the Electronic Customer File

· Document global system notes in Sagent

· Responsible for SFH-Guaranteed Loan Program support

· Processes loss claims according to SFG- GLP regulations, policies and procedures

· Performs account research and provides detailed analysis and advice to management and customers

· Provides Lender/Servicer customer service support regarding account via email and phone

· Provides loss claim-related assistance on projects to support the SFH-GLP and the SFH Claims Branch

· Processes all loss claim related sub tasks

· Answers phone calls, voicemail, status calls and emails

· Initiate tasks in the imaging workflow as appropriate from centralized SO SFH-G lender email account for SCB and SSB

· Ensures all calls and emails from the centralized SO SFH-G lender email account and phone lines are responded to according to procedure and service standards

· Processing of Chapter 13 Bankruptcy cases

· Processing of Chapter 7 Bankruptcy cases 410A

Qualifications

· 3 years of experience

· US Citizenship or Permanent Resident

· Ability to secure a DOD security clearance, must not have been unfavorably removed from a government position.

What we offer:

· In addition to a rewarding career, IMS offers a wide range of benefits to its employees, including:

· 401(k) Retirement Plan

· Medical, Rx, Dental & Vision Insurance

· Personal and Family Sick Time

· 11 Company Paid Holidays

· Medical & Dependent Care Flexible Spending Accounts

· Group Life & Accidental Death & Dismemberment (AD&D) Insurance

· Group Short Term Disability Insurance

· Voluntary Life Insurance, Long Term Disability Insurance, Accident Insurance, Critical Illness Insurance, and Hospital Indemnity Insurance

· Personal Development & Learning Opportunities

· Skills Development & Certifications

· Employee Referral Program

· Corporate Sponsored Events & Community Outreach

· Position may be eligible for a discretionary variable incentive bonus

Pay: $20.00 - $30.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Application Question(s):

• Total years of experience?
• Years of experience in Mortgage Servicing?
• Years of experience in loan servicing?
• Years of experience in insurance processing?
• Years of experience in documentation?
• Work authorization (GC / GC EAD / USC / H4 EAD/ L2S)?
• Expected hourly pay (W2)?
• Willing to travel at St. Louis, MO (5 days onsite / week)?

Work Location: In person

Salary : $20 - $30