What are the responsibilities and job description for the Product Engineer position at Cortavo, Inc.?
Job Overview:
We’re hiring a Product Engineer, reporting to the Director of Engineering, with strong skills in Networking, Compute, Data Storage, and Microsoft 365, plus a passion for automation and managing compute infrastructure across hardware and datacenters. At Cortavo, you’ll be a key platform management expert, ensuring smooth internal engineering operations while owning & developing internal tools & systems, provisioning applications, and system optimization and continually improving Cortavo’s full product offering. You’ll drive cutting-edge tech integration, scale innovations, and shape a reliability roadmap for efficiency across on-premise, data center, and cloud environments.
Accountabilities:
● 30% - Tooling & Process Improvement (Product Enablement)
● 30% - Platform Development and Management
● 25% - Driving Product Ownership
Responsibilities:
Tooling Improvement (Product Enablement)
- Evaluate and Optimize technology stack to improve performance, scalability, and cost efficiency.
- Serve as the subject-matter-expert for all Cortavo tools (internal and external), making sure we’ve got the best and use them fully.
- Identify gaps in tooling and processes, and translate them into roadmap items, architectural improvements, or productized capabilities.
- Define and maintain technical standards, operational best practices, and documentation that support repeatable, high-quality delivery.
- Maintain accurate, current, and accessible technical documentation, conduct internal and external product demos, and ensure value of products can be demonstrated.
- Stay on top of new tech and methods so the team’s always using the sharpest tools and tactics.
- Support PMO, pre-sales, and go-to-market efforts by contributing to solution design, validating technical fit, and advising leadership on buyer alignment.
Platform Development and Management
- Administer internal tools, manage access controls, and maintain comprehensive documentation for seamless operations.
- Govern application change management, balancing innovation velocity with platform stability and risk management.
- Drive platform security and compliance initiatives, ensuring infrastructure meets or exceeds SOC 2 and CMMC requirements by design.
- Collaborate with Engineering Manager on Cortavo’s core internal infrastructure(network, servers, and data) ensuring optimal performance, reliability, and security.
Product Ownership
Develop a product roadmap and track progress made through progress updates and
- quarterly delivery presentations with leadership
- Building solutions by collaborating with the many Cortavo teams to define, architect,
- and construct our core offering from the ground up.
- Come up with tech solutions and products ready to roll out for new Cortavo services,
- ensuring the offering has the best possible solution for support.
- Cultivating partner relationships to identify and shape future product needs, informing
- our roadmap and feature development.
Required Skills:
- Minimum 7 years of IT systems engineering experience
- Minimum 4 years of IT platform engineering, DevOps, or infrastructure roles
- Strong ability to partner with operations stakeholders to define platform needs and drive
- adoption
- Experience establishing platform governance, compliance standards, and security
- controls
- Expert knowledge of Networking and Firewalls, particularly with Cisco Meraki
- Expert knowledge in Microsoft 365, Azure AD, Exchange Online, Teams, and Microsoft
- Endpoint Manager (Intune)
- Proficiency with observability tools (Prometheus, Grafana, OpenTelemetry, Datadog)
- Knowledge in Infrastructure as Code (IaC) tools, such as Terraform, Puppet, Ansible
- Proficiency in Microsoft Server environments
- Expertise in VMware ESXi and vSphere
- Working knowledge of API and web technologies (REST, GraphQL, JavaScript)
Preferred Skills:
- Comfortable with TypeScript and Node.js or similar back-end ecosystem
- Cloud Infrastructure (Azure, AWS) Experience
- CI/CD Pipeline Experience
- Cyber Security Experience
Work Environment
- Competitive salary, as well as employer, contributed health benefits
- Unlimited paid time off
- Atlanta, GA office location
- Access to a Company cell phone plan
- A seat on an energetic team that collaborates and pushes each other to be better
- A fast-paced but cooperative environment with endless potential for growth
- Celebration events for team and Company successes throughout the year