What are the responsibilities and job description for the Fulfillment Center General/Operations Manager position at CORT?
Overview
CORT Furniture Rental is hiring a full-time Fullfillment Center General/Operations Manager, known internally as the "Regional Housewares Manager (RHM)" in Fairfield, OH.
The Regional Housewares Manager (RHM) is responsible for overseeing all aspects of the Housewares Facility operations, including inventory management, process flows, warehouse, logistics, laundry and kitting operations, financial/KPI planning, and personnel management. The RHM ensures the facility meets its budgeted costs and KPI goals while maintaining a strong safety culture and high levels of internal customer satisfaction (CORT Furniture Rental Districts). This is a hands-on role and depending on the size and needs of the facility, the RHM may be required to step into roles on the operations floor.
This is an onsite position performed from the CORT Housewares office/distribution center.
Salary: $90,000-$120,000 / year.
The typical schedule for this role is 5:30am to 3pm, with occasional weekends and flexibility with hours as needed.
What We Offer
- Management bonus
- Comprehensive health insurance (medical, dental, vision) available the first of the month following your hire date
- 401(k) retirement plan with company match
- Paid vacation, sick days, and holidays
- Company-paid disability and life insurance
- Tuition reimbursement
- Employee discounts and perks
- Promote from within culture
- The opportunity to run/”own” a district within a Berkshire Hathaway company that has been in business for over 50 years
Responsibilities
- Warehouse Operations Management: Oversee daily operations including warehouse, logistics, laundry, kitting and processing functions.
- Team Leadership: Hires, coaches, trains, and motivates staff; manages performance and fosters a culture of accountability and continuous improvement and operational excellence. Develops staff and creates succession plans.
- Inventory Management: Drive inventory management including procurement, maintenance, and asset control. Requests, purchases and maintains product inventory within budgetary guidelines to ensure proper availability and flow of products and ability to meet business needs.
- Continuous Improvement: Implement strategic initiatives and continuous improvement projects.
- Budgeting, Forecasting and Cost Control: Manage and forecast warehouse and payroll costs to ensure alignment with facility financial goals and key point indicators (KPIs). Monitor daily expenditures, analyze cost trends, and implement strategies to meet or exceed monthly targeted KPI forecasts. Proactively plan and collaborate with leadership to maintain budget discipline and drive operational efficiency.
- Safety & Compliance: Ensure compliance with safety standards, company policies, and local regulations.
- Administrative Duties: Manages paperwork, payroll, and reporting; uses tools like Power BI, V2, Sphere WMS, Basware and Excel to track KPIs and support decision-making.
- Project Management: Leads warehouse improvement projects, including layout and process flow optimization, rack planning, and inventory reorganization.
- Collaboration: Collaborates with internal departments and external partners to achieve business goals.
- Other duties as assigned.
Qualifications
- High school diploma or equivalent required; bachelor’s degree preferred.
- 3-10 years in operations or general management of a similar sized team/business required.
- Experience in warehousing, manufacturing, kitting, distribution, commercial laundry, and/or fulfillment preferred.
- Experience managing P&L and KPIs preferred.
- Experience with Microsoft office required.
- Experience with Warehouse Management Systems (WMS), Transportation Management Systems (TMS) and Lean processes preferred.
About CORT
CORT, a part of Warren Buffett’s Berkshire Hathaway, is the nation's leading provider of transition services, including furniture rental for home and office, event furnishings, destination services, apartment locating, touring and other services. With more than 100 offices, showrooms and clearance centers across the United States, operations in the United Kingdom and partners in more than 80 countries around the world, no other furniture rental company can match CORT's breadth of services.
For more information on CORT, visit https://www.cort.com.
Working for CORT
For more information on careers at CORT, visit https://careers.cort.com/
This position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. Pursuant to the Fair Chance Hiring Ordinance for participating locations, CORT will consider all qualified applicants to include those who may have criminal history records. Check your city government website for specific fair chance hiring information.
CORT participates in the E-Verify program.
Applicants must be authorized to work for ANY employer in the US. We are unable to sponsor or take over sponsorship of employment Visa at this time.
EEO/AA Employer/Vets/Disability
Applications will be accepted on an ongoing basis; there is no set deadline to apply to this position. When it is determined that new applications will no longer be accepted, due to the positions being filled or a high volume of applicants has been received, this job advertisement will be removed.
Salary : $90,000 - $120,000
