What are the responsibilities and job description for the Retail Sales Lead position at Corsair?
Job Description
As the Retail Sales Lead at our Valley Fair Mall store, you will play a pivotal role in driving retail sales through hands-on coaching, roleplaying, and feedback. This in-person position focuses on mentoring and training a high-performing sales team to deliver exceptional customer experiences and meet sales goals. You’ll work closely with marketing, operations, and other cross-functional partners to ensure the store’s success, making this role critical to launching Corsair’s inaugural retail location in Santa Clara, California.
Key Responsibilities
Hourly Salary Range: $30—$36 USD
About Us
CORSAIR (NASDAQ:CRSR), founded in 1994, is a leading global developer and manufacturer of high-performance gaming and streaming gear. With 21 different product lines, CORSAIR offers a complete range of products that help digital athletes perform at their peak and enable streaming creators to produce studio-quality content for their fans. CORSAIR has built a passionate base of loyal customers due to its gamer- and creator-centric design philosophy, commitment to high performance, and professional quality.
The company has received more than 4,000 product awards and has a footprint that reaches customers in more than 75 countries. CORSAIR also includes subsidiary brands Elgato, which provides premium studio equipment and accessories for content creators, SCUF Gaming, which builds custom-designed controllers for competitive gamers, ORIGIN PC, a builder of custom gaming and workstation desktop PCs and laptops, Drop, a community-driven company that designs and curates enthusiast keyboards and peripherals, and Fanatec, a leading manufacturer of high-end sim racing hardware.
Benefits
As the Retail Sales Lead at our Valley Fair Mall store, you will play a pivotal role in driving retail sales through hands-on coaching, roleplaying, and feedback. This in-person position focuses on mentoring and training a high-performing sales team to deliver exceptional customer experiences and meet sales goals. You’ll work closely with marketing, operations, and other cross-functional partners to ensure the store’s success, making this role critical to launching Corsair’s inaugural retail location in Santa Clara, California.
Key Responsibilities
- Coach the sales team using roleplaying scenarios to simulate customer interactions, enhancing their ability to close sales and handle objections effectively.
- Provide constructive feedback by observing sales floor performance, identifying strengths and areas for improvement, and guiding team members to refine their techniques.
- Drive retail sales by setting performance goals, tracking progress, and using coaching insights to boost team results.
- Train and mentor new and existing sales team members on Corsair product knowledge, advanced sales strategies, and customer service excellence.
- Lead by example, showcasing best-in-class sales and service skills to inspire and motivate the team.
- Collaborate with marketing to execute in-store promotions, product launches, and events that elevate brand visibility and sales.
- Partner with operations to maintain optimal inventory levels, address logistical challenges, and ensure a seamless store experience.
- Work with cross-functional teams (e.g., supply chain, merchandising, and technology) to align store operations with broader company objectives.
- Foster a collaborative, energetic team culture that reflects Corsair’s passion for gaming and innovation.
- Experience: 3-5 years of retail sales experience, including 1-2 years in a supervisory or leadership role, with a proven track record of coaching and training teams.
- Skills:
- Expertise in roleplaying and feedback techniques to develop sales talent.
- Strong communication and interpersonal skills to inspire and guide a team.
- Ability to thrive in a fast-paced, in-person retail environment.
- Passion: Enthusiasm for gaming, technology, and the Corsair brand.
- Education: High school diploma or equivalent required; bachelor’s degree in business, marketing, or a related field preferred.
- Industry Knowledge: Familiarity with the gaming or tech retail sector is a plus.
Hourly Salary Range: $30—$36 USD
About Us
CORSAIR (NASDAQ:CRSR), founded in 1994, is a leading global developer and manufacturer of high-performance gaming and streaming gear. With 21 different product lines, CORSAIR offers a complete range of products that help digital athletes perform at their peak and enable streaming creators to produce studio-quality content for their fans. CORSAIR has built a passionate base of loyal customers due to its gamer- and creator-centric design philosophy, commitment to high performance, and professional quality.
The company has received more than 4,000 product awards and has a footprint that reaches customers in more than 75 countries. CORSAIR also includes subsidiary brands Elgato, which provides premium studio equipment and accessories for content creators, SCUF Gaming, which builds custom-designed controllers for competitive gamers, ORIGIN PC, a builder of custom gaming and workstation desktop PCs and laptops, Drop, a community-driven company that designs and curates enthusiast keyboards and peripherals, and Fanatec, a leading manufacturer of high-end sim racing hardware.
Benefits
- Comprehensive medical, dental, and vision benefits
- Bonus
- 401K Plan
- Tuition Assistance
- Employee Discount Purchase Program
- Paid Parental Leave
- Employee Stock Purchase Program
- Generous paid time off and holidays
- Pet Insurance
Salary : $30 - $36
