What are the responsibilities and job description for the Customer Service Representative position at Corry's fine Drycleaning?
Responsibilities:
-Warmly greet costumers as they come in.
- Provide exceptional customer service to clients over the counter, via phone, and text.
- Tag and mark in incoming laundry orders. Accurately enter garment descriptions into the computer system.
-Accurately assemble, inspect, and bag outgoing orders.
-Make outbound text to follow up on customer inquiries and resolve any issues.
-Handle customer complaints and provide appropriate solutions in a timely manner
Skills:
-Excellent Customer service a must.
- customer service experience preferred, but not required
- Proficient in data entry and able to navigate computer systems efficiently
-Willingness to go above and beyond to meet customer needs.
-Strong organizational skills.
-Attention to detail.
-Efficient at multitasking.
We offer: 401k, PTO, Paid Holidays, Commission.
This listing is for our Part-time afternoon shift.
Hours: Tuesdays-Fridays 1PM-6PM, Saturdays 9AM-5PM
Interviews conducted in Seattle at: Corrys Fine Drycleaning 4640 Union Bay Pl NE, Seattle WA 98105
Job Type: Part-time
Pay: $23.00 per hour
Benefits:
- Paid time off
Work Location: In person
Salary : $23