What are the responsibilities and job description for the Service Coordinator position at CORRIGAN ENTERPRISES, INC.?
Position Description:
As our Service Coordinator, you're the nerve center of the whole operation. You schedule the work, guide the techs doing it, keep the data straight, and make sure customers feel taken care of from quote to invoice. No two days look the same, and that's exactly the point.
Schedule: Full-time, in-office position Monday through Friday. Rotating shifts are 7:00 AM–4:00 PM or 8:00 AM–5:00 PM. Participation in an on-call rotation is required approximately once every six weeks.
What you'll actually be doing
You'll thrive here if you're
What you bring
Additional Information: Corrigan Oil Co. - Who We Are
Corrigan Oil offers a comprehensive benefits package to help you stay well, protect yourself and your family, and plan for a secure future.
#INDAOJ
Service Coordinator — Brighton, MI
You're the person who keeps things running! Field techs are out on jobs. Customers are waiting on quotes. The phone won't stop. And somehow, you're the one who keeps it all moving — calm, sharp, and three steps ahead. If that sounds like you, we want to talk.
As our Service Coordinator, you're the nerve center of the whole operation. You schedule the work, guide the techs doing it, keep the data straight, and make sure customers feel taken care of from quote to invoice. No two days look the same, and that's exactly the point.
Schedule: Full-time, in-office position Monday through Friday. Rotating shifts are 7:00 AM–4:00 PM or 8:00 AM–5:00 PM. Participation in an on-call rotation is required approximately once every six weeks.
What you'll actually be doing
- Run the schedule. Coordinate installation and maintenance jobs so techs are in the right place, with the right info, at the right time.
- Lead from the coordination seat. Give field technicians the guidance and oversight they need to do their best work — and help develop them as they grow.
- Keep the numbers honest. Maintain accurate customer, equipment, and company records that the whole team relies on.
- Build the quote. Work with Sales, technicians, the parts team, and customers directly to put together accurate rental and service quotes.
- Close the loop on billing. Team up with accounting to manage payments and collections and untangle any billing issues fast.
- Be the fix-it person. When a customer or sales issue lands on your desk, you're the first to jump on it and turn it around.
- Step up when it counts. You will be part of the on-call rotation for after-hours and emergency requests — because when someone needs help at 9pm, you don't leave them hanging.
You'll thrive here if you're
- Someone who gets energized, not rattled, by a fast-paced, ever-changing day
- Naturally organized — the person friends ask, "how do you keep track of all this?"
- A genuinely great communicator, the kind people like talking to
- Detail-obsessed in the best way — nothing slips through the cracks
- Comfortable coaching and mentoring others
- Steady under pressure, with a good attitude even when things get loud
What you bring
- High school diploma or GED
- HVAC experience is a plus (but we'll teach you the rest)
- Strong scheduling and organizational instincts
- Ability to juggle multiple priorities without dropping the ball
- People skills that make customers and coworkers alike want to work with you
Additional Information: Corrigan Oil Co. - Who We Are
Corrigan Oil is an equal employment opportunity employer with a dedication to customer satisfaction and quality that is second to none. Corrigan Oil is a family-owned business offering long-term career opportunities and a culture where you will be treated with respect and proud to work within. Corrigan Oil has expanded into a family of companies including Corrigan Oil, Corrigan Propane, Corrigan Construction, Corrigan Towing and Heavy Haul, Corrigan Transportation, Corrigan Mechanical Contractors, Corrigan Environmental Solutions and Technical Environmental Services.
Corrigan Oil understands the importance of preserving our environment and giving back to the communities. At Corrigan, we are proud supporters of our communities and encourage our employees to be active leaders, mentors and volunteers.
Corrigan Oil offers a comprehensive benefits package to help you stay well, protect yourself and your family, and plan for a secure future.
Benefits include:
- Medical, Dental & Vision Insurance available 1st of month following date of hire
- Life Insurance. Short-Term Disability Coverage.
- Vacation & Earned Paid Sick Time. Paid Holidays.
- 401(k) Plan – Company matches 50% up to 5% employee income.
By applying for this position, you agree to the Alternate Dispute Agreement.
corriganoil.com
#INDAOJ
Salary : $20 - $26