What are the responsibilities and job description for the Triage Nurse position at Corridor Primary Care Pediatrics?
Purpose:
Manages the flow of the daily patient phone calls. Helps triage and appropriately route the patient's problems and concerns. Reviews all labs and prescription refills and processes using protocols. Good working knowledge of EMR. Works patients up as needed.
Responsibilities:
- Received, manages and return all patient phone calls on a timely basis, ensuring all calls are returned by the end of business day. Regularly reviews incoming patient requests, handling all patient cases, administration requests, consult notes & prescription refills.
- Prioritizes all phone calls and uses sound clinical judgement in determining best action including same day appointments, ordering labs/prescriptions.
- Thoroughly explains all lab results and recommendations of physicians and reiterates plan of care developed at time of visit.
- Completes charting efficiently and completely ensures good continuity of care between caregivers and nursing staff.
- Authorizes and calls in prescription refills as per protocol and physician direction with documentation and updating patient's charts.
- Screens patient calls to the physician; handles all calls that do not require the physician's intervention, ensuring that phone calls are returned in a timely manner.
- Triage unscheduled patients and implement appropriate interventions.
- Provides general nursing care, including but not limited to: patient nurse visits, administering prescribed medications, and treating patients according to nursing standards.
Skills & Education:
- Requires at least 1 year of professional nursing experience, pediatric experience is HIGHT preferred.
- Knowledge of professional nursing theory, regulations and practices to give and evaluate patient care.
Salary : $72,583 - $91,752