What are the responsibilities and job description for the Ticket Sales Representative position at Corpus Christi FC?
COMPANY INFORMATION:
Corpus Christi FC is a professional soccer organization affiliated with the United Soccer League (USL). The USL Championship and USL League One make up the largest professional men’s soccer league in the United States. Corpus Christi FC is based out of South Texas, an untapped soccer hotbed of Texas with thousands of youth players and many thousands more supporting the game at all levels. Corpus Christi FC in partnership with Next Sports Company LLC is developing a 5,000-seat soccer specific-stadium for its inaugural season as a professional team in 2026.
JOB DESCRIPTION
JOB DESCRIPTION
The New Ticket Sales Representative is primarily responsible for driving revenue and hitting sales goals around new ticket sales related to seasons, packages, and single-game tickets. This person should be a self-motivated and positive professional. The New Ticket Sales Representative will work under the direction and guidance of the Director of Ticket Sales
ESSENTIAL FUNCTIONS
- The candidate will be responsible for offering a full menu of seating opportunities for all ticket packages, including seasons, packages, single-game, and group tickets.
- Coordinate and execute sales calls on all potential customers through provided leads, prospecting, cold calling, and referrals from current customers.
- Effectively use CRM to maintain accurate records of all client and prospect interactions.
- Effectively use ticketing platform to describe and select available seat locations for patrons, and transact point of sale in system
- Participate and contribute in weekly sales meetings and training sessions.
- Work in conjunction with club & USL league staff to promote and generate sales on all events while providing a great fan experience.
- Establish relations with book of business to enhance customer service and retention
- Assist with any administrative ticket functions.
- Assist with any special projects or duties as assigned by Director of Ticket Sales and Service
- Setting and conducting in arena and out of the office appointments
- Must be willing to work non-traditional hours, weekends, events and game days
- The candidate will be accountable for certain levels of activity (calls made/appointments set) and goals
QUALIFICATIONS
To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Bachelor’s Degree or equivalent
- 1-2 years sales experience is preferred
- Excellent professional verbal and written communication skills
- Maintain a professional image and positive attitude
- Serve as a main point of contact for general athletic ticket inquiries that come in through inbound phone calls, email, and social media.
- Set and conduct in stadium, arena and out of the office sales appointments.
- Effectively use CRM to maintain accurate records of all client and prospect interactions.
- Reach and exceed individual and team sales revenue goals.
- Assist with managing and stewarding existing season ticket members.
- Prospect and cultivate new sales leads through creative lead generation methods, as well as follow up on leads provided by partner organization
- Ability to learn and master software programs including CRM and ticketing platform
- Ability to handle heavy volume of outbound and inbound phone calls and emails
- Candidate should possess excellent time management and organizational skills
- Candidate should possess an optimistic team-first attitude, as well as a competitive desire to be the best
- Ability to work in a team-oriented environment and effectively influence and communication with C-level clients
- Proficient in Microsoft Office, with a focus on Word, Excel and PowerPoint
- Candidate must have a strong work ethic and a desire to build a career in professional sports
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.