SAIOP Program Manager

Team LLC

Job Title: SAIOP Program Manager
Location: 701 E. Franklin St., Richmond, VA 23219
Reports To: Clinical Director
Position Type: Full-Time, Salaried (Exempt)

Job Summary:

The SAIOP Program Manager is responsible for the overall leadership, coordination, and management of Team LLC’s Substance Abuse Intensive Outpatient Program (SAIOP). This position ensures the delivery of high-quality, evidence-based treatment and recovery support services for adults and adolescents with substance use and co-occurring mental health disorders.

The SAIOP Manager provides clinical oversight, supervises program staff, ensures compliance with state licensing and Medicaid standards, and promotes a recovery-oriented, client-centered approach to care.

This position must be filled by a licensed clinician (LPC, LCSW, LMFT, LSATP) or a Certified Substance Abuse Counselor (CSAC). ASAM experience or certification is strongly preferred.

Essential Duties and Responsibilities:

Program Oversight & Leadership

• Manage the daily operations of the SAIOP program to ensure consistent, effective service delivery.
• Oversee scheduling, group facilitation, and client flow while maintaining fidelity to program structure.
• Ensure all services align with DBHDS, DMAS, and CARF standards.
• Monitor program performance, outcomes, and client satisfaction to support continuous quality improvement.

Staff Supervision & Development

• Provide direct clinical supervision and administrative oversight to SAIOP counselors, case managers, and peer support staff.
• Conduct regular supervision meetings and staff performance evaluations.
• Facilitate professional development and training on ASAM criteria, documentation standards, and best practices.
• Review and approve clinical documentation for compliance and accuracy.

Clinical & Administrative Duties

• Oversee or conduct client assessments, treatment planning, and discharge planning consistent with ASAM criteria.
• Ensure individualized, goal-oriented treatment interventions.
• Coordinate care with external providers, referral sources, and internal departments to promote continuity of care.
• Maintain accurate client documentation, program data, and reporting requirements.
• Participate in multidisciplinary treatment team meetings and case reviews.

Quality Assurance & Compliance

• Ensure compliance with all state, Medicaid, and accreditation standards.
• Participate in audits, policy updates, and quality improvement initiatives.
• Implement corrective action plans as needed to address identified compliance gaps.
• Maintain confidentiality and uphold ethical standards of practice.

Qualifications:

• Master’s degree in Counseling, Social Work, Psychology, or a related human services field required.
• Active Virginia license (LPC, LCSW, LMFT, LSATP) or Certified Substance Abuse Counselor (CSAC)required.
• ASAM experience or certification preferred.
• Minimum of three (3) years of experience providing substance use or co-occurring disorder treatment.
• Minimum of one (1) year of supervisory or management experience in behavioral health or substance use programs.
• Strong knowledge of DBHDS and DMAS SAIOP regulations.
• Excellent leadership, organizational, and interpersonal communication skills.
• Proficient with electronic health records (EHR) and Microsoft Office Suite.

Work Schedule and Compensation:

• Full-time, salaried position (Exempt)
• Typical schedule: Monday – Friday, 8:30 AM – 5:00 PM (occasional evenings or weekends as needed)
• Competitive salary based on credentials and experience
• Benefits include health insurance, paid time off, and professional development opportunities

Core Competencies:

• Clinical Leadership and Supervision
• Knowledge of ASAM and Evidence-Based Practices
• Program Development and Quality Assurance
• Communication and Collaboration
• Cultural Competence and Trauma-Informed Care

Job Type: Full-time

Pay: $60,000.00 - $72,500.00 per year

Work Location: In person

Salary : $60,000 - $72,500