What are the responsibilities and job description for the Security Officer position at Corporate?
The Security Officer performs protective, preventative, safety and security related enforcement functions touring hotel complex to ensure the safety and well being of all hotel guests, associates and vendors.
Essential Functions:
• Maintain order in the hotel, dealing with the welfare of guests, and assisting with door lock problems. Coordinate expedient response to emergency conditions such as fire, fire or safety hazards and threats to life and/or property.
• Handle undesired conduct and potential violations of hotel policy as warranted for the security and safety of hotel guests, associates, patrons and property.
• Answer security telephone and respond in a timely manner based on priority.
• Observe the security monitors for any unusual activity and in the case of suspicious behavior. Report concerns to the Manager on duty.
• Respond without hesitation to emergency alarms and calls for help, determine course of action, and notify appropriate authorities when warranted.
• Patrol property areas, including parking lots, noting unusual circumstances or security concerns and taking appropriate action.
• Complete various security reports and forms for investigation, action and liability abatement, documenting loss or personal injury of guests or associates.
• Other duties as assigned by management.
Job Specifications:
• Sound working familiarity with safety and security procedures and guidelines and ability to safely operate vehicles.
• Excellent driving record.
• Working knowledge of alternative local travel routes, hotel services and local area events and activities.
• Ability to read and understand written instructions to carry through driver responsibilities.
• Good command of the English language; second language proficiency desirable
• Excellent time management skills and ability to multi-task and prioritize work
• Ability to maintain customer focus
• Excellent organizational and planning skills
• Excellent interpersonal skills.
• Ability to work well in a team environment.
• Ability to follow corporate, safety and brand standards and procedures.
Experience and Education:
• High School education
• 2 to 3 years of experience as a Security Officer and/or Security training certificate
• CPR and First Aid Training certificates required
• Valid Driver License and clean driving record
Work Environment:
• This job operates in a hotel environment.
• Work days and work hours may vary depending on property needs.
• This position works both indoors and outdoors.