What are the responsibilities and job description for the Customer Experience Specialist Bean & Bottle position at Corporate?
Customer Experience Specialist
Bean & Bottle is looking for our next great teammate! If you’ve got top-notch customer service skills and a great attitude, come help us keep our spot on the specialty coffee mountain here in the Memorial Villages.
Schedule: Thursday, Friday, Saturday | 8:00 AM – 2:00 PM
Pay: $10/hr tips (average $9–$10/hr in tips)
You’ll be eligible for the tip pool after passing our internal ops test and earning your ServSafe and TABC certifications — don’t worry, we’ll help you get there with on-the-job training.
What You’ll Do
Keep Things Running Smoothly
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Bus tables, wash dishes, and keep the café sparkling.
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Make sure patio tables are wiped down, fans are on, and chairs are ready for guests.
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Keep condiment stations stocked and organized.
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Restock the grab-and-go fridge as needed.
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Lend a hand in the kitchen and run food when needed.
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Keep an eye on the wine fridge and make sure backup bottles are stocked.
Work the Register Like a Pro
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Greet every customer with a warm smile and take orders quickly and accurately.
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Monitor pickup bars and help guests with questions.
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Handle payments fast and correctly.
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Keep the register area neat and welcoming.
Handle Products with Care
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Serve pastries, egg bites, drip & iced coffee/tea, and wine when you’re on register.
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Follow food safety and hygiene standards every time.
Create Great Guest Experiences
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Check in with guests to make sure they’re happy and comfortable.
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Bring a cheerful, bubbly vibe to every interaction.
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Be proactive — grab napkins, lids, or anything else they might need before they ask.
What We’re Looking For
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A naturally positive, people-loving attitude.
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Team player energy — you jump in wherever you’re needed.
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Attention to detail and a love for keeping things clean.
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The ability to stay on your feet and keep moving during your shift.
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Reliability — especially for those early morning shifts on Thursday, Friday, and Saturday.
Salary : $9 - $10
