What are the responsibilities and job description for the Accounts Receivable Clerk position at CORPORATE IT SOLUTIONS INC?
Job Details
Job Location: Boise, ID
Salary Range: $21.00 - $21.00 Hourly
Job Shift: Day
Description
About the Role
We are looking for a highly organized and detail-driven Accounts Receivable Clerk to support critical workflows across billing and accounts receivable. In this role, you will manage a variety of operational queues, process customer billing updates, and ensure accurate invoicing and follow-up. This position plays a key part in maintaining smooth financial and telecom operations while providing excellent internal and external service.
Key Responsibilities
Operational Ticket Management
- Process FST tickets in a timely and accurate manner, ensuring all service requests are completed according to internal SLAs.
- Work billing tickets, including adding, removing, and updating billing items and project management (PM) fees.
- Handle cellular TEM (Telecom Expense Management) tickets involving rate plan updates, device changes, usage reviews, and billing discrepancies.
Billing & Invoicing
- Create and submit NRC (Non-Recurring Charges) and MRC (Monthly Recurring Charges) invoices to customers, ensuring accuracy and proper documentation.
- Validate charge details before invoice submission and collaborate with internal teams to resolve discrepancies.
Accounts Receivable Support
- Monitor AR activity to ensure timely customer payments.
- Perform payment follow-ups when necessary, maintaining professional communication with customers and documenting outcomes.
- Escalate overdue accounts as needed and support month-end financial processes.
Qualifications
Qualifications
- Experience in billing, telecom operations, TEM systems, or accounts receivable preferred.
- Strong attention to detail and accuracy when handling financial data.
- Excellent communication and follow-up skills.
- Ability to work efficiently across multiple queues and systems in a fast-paced environment.
- Strong organizational and problem-solving abilities.
- Familiarity with accounting systems (Dynamics 365 Business Central) or telecom billing platforms is a plus.
Why You’ll Love This Role
- Opportunity to build expertise across telecom operations, billing, and financial workflows.
- Collaborative team environment that values growth and continuous improvement.
- Competitive compensation and comprehensive benefits.
- Ability to make a direct impact on customer satisfaction and operational efficiency.
Salary : $21