ACH Enrollment Specialist

What We Need

Corpay is currently looking to hire an ACH Enrollment Specialist within our Paymerang division. This position falls under our Corpay Payables line of business and is located in Richmond, VA. In this role, you will play a key part in analyzing, monitoring, and managing risk associated with ACH (Automated Clearing House) transactions and enrollments. You'll be responsible for ensuring compliance with applicable regulations, identifying potential fraud, and implementing proactive measures to protect both Corpay and our clients. This role reports to the Support Manager and works cross-functionally with Operations, Product Management, Finance, and Technical Support teams.

How We Work

As an ACH Enrollment Specialist at Corpay, we’ll set you up for success by providing:

• Assigned workspace in Richmond, VA
• Company-issued equipment
• Formal, hands-on training
  
  

Role Responsibilities

The responsibilities of the role will include:

• Analyzing payment configuration requests based on pre-defined business processes, including proactive outbound voice contacts.
• Identifying and assessing risks associated with payment configuration requests and ensuring compliance with established protocols.
• Executing fraud prevention measures and strategies to mitigate unauthorized activities.
• Utilizing fraud prevention tools and techniques to detect and prevent fraudulent transactions.
• Ensuring compliance with NACHA (National Automated Clearing House Association) rules, Regulation E, and other relevant federal and state regulations.
• Staying updated on changes to ACH rules and regulations and implementing necessary adjustments.
• Assisting in the development and execution of ACH compliance programs, including audits and training.
• Supporting regular reports on ACH risk management activities, trends, and incidents for senior management.
• Maintaining accurate records of investigations, incidents, and resolutions.
• Providing documentation for audits and assisting with internal and external audits related to ACH processes.
• Working with teams such as operations, compliance, fraud detection, and customer service to address ACH-related risks and issues.
• Effectively communicating with clients and vendors regarding ACH transactions and security protocols when necessary.
• Identifying opportunities to improve ACH risk management processes, tools, and systems.
• Participating in developing and testing new risk detection methods and technologies.
• Supporting the implementation of new ACH products, services, and risk mitigation strategies.
  
  

Must-Haves

Qualifications & Skills

• 2-3 years of experience in detail-oriented back-office processing and customer-facing voice and email support.
• Knowledge of ACH operations, risk management, and fraud prevention tools.
• Strong analytical and problem-solving skills with the ability to assess risks in payment configuration requests.
• Proficiency in Microsoft Office Suite (Excel preferred) for data analysis.
  
  

Nice-to-Haves

• Experience in the financial services industry.
• Familiarity with ACH software and fraud prevention platforms.
  
  

Traits We Seek in Our ACH Enrollment Specialist

• Extreme Ownership: Taking accountability for every aspect of payment configuration and fraud prevention.
• Detail-Oriented: Ensuring all configurations are thoroughly reviewed to minimize errors and identify vulnerabilities.
• Integrity & Trustworthiness: Maintaining high ethical standards, handling sensitive payment data securely, and ensuring compliance.
• Effective Communication: Proactively communicating with stakeholders, balancing fraud prevention rigor with professionalism.
• Collaboration & Teamwork: Partnering with stakeholders to ensure seamless workflows and enhanced fraud detection mechanisms.
• Adaptability: Adjusting to evolving fraud schemes, business needs, and rapidly changing payment environments.
  
  

Benefits & Perks

• Medical, Dental & Vision benefits available the 1st month after hire
• Automatic enrollment into our 401k plan (subject to eligibility requirements)
• Virtual fitness classes offered company-wide
• Robust PTO offerings including: major holidays, vacation, sick, personal, & volunteer time
• Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)
• Philanthropic support with both local and national organizations
• Fun culture with company-wide contests and prizes
  
  

Equal Opportunity/Affirmative Action Employer

Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all qualified applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.

For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEOC and Pay Transparency.