Business Solutions Officer/AVP/VP

The Business Solutions Officer/AVP/VP is responsible for business deposit development activities and strategies that promote growth of business deposits and related services through acquisition of new relationships and expanding and enhancing existing relationships. Leads the Bank’s Depository Services Program and provides customer service support for depository services customers. Officer level is based in industry experience.

ESSENTIAL DUTIES:

• Develop and manage new and existing business depository relationships by identifying prospects, negotiating pricing, and researching opportunities for depository products and services to reach established annual goals
• Maintain knowledge of the bank’s commercial deposit accounts, cash management, letters of credit, credit cards and other bank accounts
• Provide financial consultation to existing customers and prospective customers to assist them reach their goals as well as potentially maintain a long-term banking relationship
• Call on potential or existing customers to develop, expand and manage business depository relationships, and increase or retain existing business
• Directly support commercial lenders/relationship managers, retail bankers, and wealth management with sales support activities and customer onboarding of business deposit customers
• Meet regularly with lending, retail, and wealth management staff to support business depository services and provide best practices for sales and referral opportunities
• Develop, Support and grow the bank’s merchant servicing and credit card partnerships
• Retail branch visits, training and banker mentoring with the bank’s business banking program
• Work with ALCO and the finance team on deposit pricing
• Perform annual reviews & touchpoints with the bank’s business banking clients
• Represent the bank with community involvement, center of Influence development, and networking
• Work with Chief Banking Officer and banking division team on marketing activities
• Regular and reliable attendance is an essential function of this position

ADDITIONAL RESPONSIBILITIES:

• Understand and adhere to all bank policies, underwriting requirements, laws and regulations applicable to the role
• Complete compliance training and follow internal processes and controls as required
• Maintains an active role in various bank committees as assigned
• Assists all associates with deposit inquiries
• Report all compliance issues, violations of law or regulations in accordance with the steps defined in bank policies
• Remain informed of changes in bank policies, procedures and products
• Remain informed of existing and proposed compliance regulations
• Perform other reasonable duties as assigned by immediate supervisor

REQUIRED EDUCATION, EXPERIENCE, AND SKILLS:

• Minimum of 2 years of business depository services or cash management sales experience required
• Bachelor’s degree in business administration or related field or education and equivalent work experience preferred
• Possess strong analytical skills and sound judgment
• Possess strong oral and written communication skills
• Strong attention to detail and organizational skills required
• Demonstrates a high degree of self-motivation and initiative
• Proficient in Microsoft Office products and in working with other financial software
• Strong independent decision making
• Valid driver’s license, clean driving record and reliable transportation to drive to various locations to make sales calls and/or assist business customer

PHYSICAL DEMANDS:

• Must be able to articulate thoughts and express ideas effectively using oral, written and non-verbal communication skills
  Must have finger dexterity to use a keyboard, telephone, paper, files and other equipment and objects
• Must be able to read reports, write and use a computer to accurately capture information
• Constant Sitting
• Occasional standing and walking
• Rare bending, twisting, squatting, stooping, pushing and pulling and lifting/carrying up to 20 pounds
• Some travel is required and must be able to operate motorized vehicle