What are the responsibilities and job description for the Customer Service Representative position at Cornerstone Veterinary Hospital of Clifton Park?
Are you committed to delivering high-quality medicine? Do you want to ignite your career working with an AAHA-accredited and Fear Free certified practice? At Cornerstone Veterinary Hospital, we pride ourselves on improving the client and patient experience every day through exceptional care, unwavering compassion, constant empathy, strong teamwork, and a commitment to quality. If you take pride in having similar values, we may have the perfect opportunity for you!
What You’ll Be Working On
· Greeting clients, answering phone calls, responding to email inquiries
· Handling check-ins and check-outs
· Scheduling appointments, inputting new clients and patients
· Monitor daily schedule and flow
· Other duties as assigned by Lead CSR or Leadership Team
Qualifications
· Minimum of High School Diploma or equivalent required
· At least one year of experience in a customer service role required
· Ability to work 4 days a week with two-night shifts and a rotating Saturday
· Highly motivated, with a passion for animals while providing great customer service
· Strong interpersonal, written, and verbal communication skills
What’s In It for You
- Competitive hourly wages
- Health and Dental Insurance - 50% Covered!
- Paid Time Off including Holidays
- Eligibility for Profit Sharing
- CE Expenses
- 529 Plans
- 401k Match
- Pet Care Discounts
Job Type: Full-time
Pay: $16.00 - $22.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
Work Location: In person
Salary : $16 - $22