What are the responsibilities and job description for the Technical Support Specialist position at CornerStone Technology Talent Services?
Job Title: Support Technician – Level 1
Employment Type: Contract (with potential extension)
Location: Fort Worth, TX (Onsite)
Pay Rate: Up to $20/hr
We are seeking a Support Technician – Level 1 to join an enterprise mobility operations team. This role supports the day-to-day management of mobile devices, service requests, inventory tracking, and process documentation
.This is a great opportunity for someone who is detail-oriented, organized, and enjoys supporting IT operations while improving processes and keeping things running smoothly behind the scenes
.
What You’ll
DoIn this role, you will support mobile device operations and help ensure everything stays accurate, organized, and efficien
t.
Your responsibilities will inclu
- de:Coordinating mobile device requests and service activit
- iesTracking work requests and maintaining accurate reco
- rdsSupporting inventory and asset tracking for mobile devi
- cesHelping maintain and improve operational processes and procedu
- resDocumenting workflows, guides, and standard operating procedures (SO
- Ps)Supporting day-to-day mobility operations and team ne
- edsAssisting with improving workflow efficiency and consiste
- ncyEnsuring data and records are up to date and relia
ble
What We’re Looking
- For2–3 years of experience in an administrative, technical support, IT support, telecom, or operations
- roleExperience working with tickets, requests, or workflow tracking sys
- temsStrong attention to detail and ability to keep records accurate and organ
- izedExperience supporting documentation, procedures, or process guides is a
- plusFamiliarity with mobile devices, IT support, or asset/inventory tracking is prefe
rred
Nice to
- HaveExperience in IT Support, Service Desk, or Technical Opera
- tionsExposure to mobile device management or telecom environ
- mentsExperience with inventory systems or IT service management
- toolsBackground in writing SOPs or process document
- ationAssociate’s or Bachelor’s degree in IT, Business, or related
field
Ideal Candidate Back
groundYou may be a great fit if you’ve worked in roles su
- ch as:IT Support Tech
- nicianService Desk A
- nalystMobility or Device Support Spec
- ialistTelecom Suppor
- t RoleIT Asset or Inventory Coord
- inatorTechnical Operations S
Salary : $20 - $21