What are the responsibilities and job description for the Information Technology Support Administrator position at CornerStone Technology Talent Services?
IT Support Admin
Type: Long-term Contract
Location: Richardson, TX
Work Setting: Onsite
Compensation: $14–$17/hour
What You’ll Do
- Support employees via phone, voicemail, and email
- Assist with general technical, process, and policy questions
- Manage and resolve requests using a ticketing system
- Maintain organization charts, rosters, and internal documentation
- Schedule meetings, calls, and complete administrative tasks
- Update internal databases with case or status changes
- Escalate issues requiring compliance or management review
What You’ll Need
- Strong skills in Outlook, Word, and Excel
- Experience with help desk or ticketing tools (Genesys a plus)
- Clear communication and strong attention to detail
- Ability to stay organized and manage multiple priorities
Kindly no C2C/C2H for this opportunity.
Salary : $14 - $17